ZealthyReviews of getzealthy.com

They lie about getting authorization from your insurance. Any company that will WILLINGLY lie to its customers, especially with healthcare should not be trusted.

Signed up because it said they had the medication and the first month was $50 for their services. Never received any services except ads and emails telling me to sign up for 2 more months. Medication was $189. Stated I would get my medication within 9-10 days. Noticed that the estimated time was increasing to 14 days. 2 weeks later, I have no shipping date and no estimate as to when the medication will ship. Told the last shipment was 5/8, then 5/9, and now today 5/14. Asked for refund, they can't because the order has been sent to the pharmacy. The order that has NOT been filled and there is NO date on when they are expecting to ship. In the meantime, they tell me Mounjaro is approved from my insurance. Great, but when I asked to get proof of approval, was told that the medication was on the LIST of approved meds. I need to pay 2 months of membership for them to begin processing. Contacted my insurance, they said the medication requires prior approval, so there would still be the processing time of attempting to get approved. No guarantees to get approved of course, but you would be out 2 months of membership fees. And while that is happening, my medication would still not have shipped and my refill date would be coming up. Be very careful everyone. I will be filing with my CC company as well. Don't believe the high rating reviews, they are fake. Look at all the people rating it low, with detailed accounts. 5/28 Funny how they post they cannot locate my account and keep sending me automated messages on the Zealthy App. 5/28 pt2: now they changed the response to not being able to find me because I'm on a third party site. They say how important it is to be under a provider's supervision while on the medication. It is SO important that they make you pay for 2 months of membership before they will attempt to get your medication authorized by your insurance. I've canceled my membership but they CAN'T refund my medication cost and will send it whenever the Gods deem it be time, and leave it to me to take the medication without medical supervision. Make it make sense. Refund the medication amount for a drug that you are "backlogged on" with NO ETA and the $49 membership fee that gave me nothing.

Smooth and easy process.

Second Update: Stop lying! I AM a customer. In fact, I'm in my fourth week now. I know what I have experienced. Update: Your response is useless as this issue is still not resolved! Communicating with anyone in Zealthy is awful. If I could give this company a 0 I would! First, I signed up in April, and it took over two weeks for me to get the medication. I'm in my first month and haven't lost any weight. Because I paid for three months of medication, I am trying to order my second month, but they keep canceling my prescription order. Communicating with them is so difficult because you end up speaking to different people, and they don't understand the context of previous messages because they don't bother to read them. I have been trying to get a prescription for my second month for the last week. I'm almost ready for my last dose this month, and they still cancel my requests! Stay away from this company. They take your money and don't deliver!

Great instruction and coach gets back with you if have any questions or concerns. Great experience so far.

Zealthy is easy to use, providers and coaches respond promptly.

I had previously used another company but wanted to find something more affordable and while Zealthy is more affordable it is a scam that uses a horrible pharmacy that has been in trouble with the FDA for not using the compound GLP-1 meds. Once I figured this out (when the meds didn’t work did research). I cancelled and asked for a refund on the pre paid months that I had not used. I told them I didn’t want the meds ect then all of a sudden I get 6 vials of the medication and I felt that was weird too since online and in directions it states don’t used the meds in vial after 28 days. Fraud 💯

Just have that support and positive feed back make a big difference.