Poor
513 reviews
SpruceHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At Spruce, our mission is to build relationships and technology that empower local businesses to serve our customers. From full housekeeping to a quick tidy-up, Spruce is available to customers on demand. For the property manager, Spruce reduces the growing burden of managing multiple vendors and provides security and oversight for the entire property. Spruce helps local businesses build economies of scale in their operations and tech-enabled their business so they can compete in the modern economy.
Spruce (getspruce.com) has 513 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
513 approved reviews, newest moderated first
customer
Posted
3rd clean I have had. Very consistently done, but just forgot to vacuum. Other than that great experiences each time.
Response from Spruce· Oct 19, 2026
Thank you for your review! We will forward your feedback to the cleaning team to ensure that vacuuming isn't forgotten!
Peter Z.
Posted
Attention to detail, cleaned thoroughly and placed everything in the right place, replaced garbage bags at end so everything was ready to go
Response from Spruce· Oct 19, 2026
Thank you for your support and great review! It’s our pleasure to help keep your space clean and fresh, and we’re excited to serve you again in the future.
customer
Posted
My place is spotless!!! Smells clean!
Response from Spruce· Oct 19, 2026
Your feedback means the world to us! Thank you for trusting Spruce with your cleaning needs—we’re so happy you were pleased with your service. See you again soon!
customer
Posted
The floors are extremely dirty. My white socks are black. Please thoroughly clean them.
Response from Spruce· Oct 19, 2026
Hi there, and thank you for your review. We’re sorry to hear about your experience and would like the chance to assist. Please reach out to us directly at [email protected] so we can address your concerns. We appreciate your feedback and the opportunity to make things right!
Billie B.
Posted
The guest bathroom was was not cleaned.
Response from Spruce· Oct 19, 2026
Hello, and thank you for your review. We’re truly sorry to hear about your experience. Please reach out to us at [email protected] so we can address any concerns you may have. We value your feedback and would love the chance to make this right.
Caitlin Q.
Posted
Alma is great
Response from Spruce· Oct 19, 2026
Your feedback means the world to us! Thank you for trusting Spruce with your cleaning needs—we’re so happy you were pleased with your service. See you again soon!
customer
Posted
The sprucer was not good
Response from Spruce· Oct 19, 2026
Thank you for your feedback. We’re sorry for any inconvenience you experienced and want to help make it right. Please feel free to contact us directly at [email protected]. We appreciate the opportunity to address your concerns.
customer
Posted
Job was performed to expectations. My proudest moment for you all was bringing in my Amazon packages inside.
Response from Spruce· Oct 19, 2026
Thank you for your wonderful review! We’re so glad you loved your service and appreciate you choosing Spruce.
