Great
225 reviews
GetMyDriversHonesty, pricing, process and quality scores appear once 5 customers have rated them.
GetMyDrivers specializes in comprehensive computer support, focusing on driver updates and installations. As a premier certified driver updater, we ensure your PC runs smoothly by seamlessly updating graphics, printer, and audio drivers with our top-tier driver update software. Our flagship product features a powerful driver updater tool that automatically scans and identifies outdated or missing drivers, offering a one-click "Update All" for optimal system performance. Trust GetMyDrivers for reliable driver help, enhancing your computer's security and efficiency in today's fast-paced tech world.
GetMyDrivers (getmydrivers.com) has 225 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
225 approved reviews, newest moderated first
Russ
Posted
Den was able to get my Firefox bookmarks back and working correctly.
Response from GetMyDrivers· Oct 7, 2025
Thanks so much for the great review, Russ! We're glad to hear that Den was able to restore your Firefox bookmarks and get everything working properly. We appreciate your trust in GetMyDrivers!
Jill A.
Posted
My tech was extremely patient with me. I had numerous pop up notifications while he was trying to guide me through the installation process of my Elephant drive, and he resolved those pop up issues quickly. I am 78 and didn't grow up with computers, so I probably needed extra guidance during this session.
Response from GetMyDrivers· Oct 7, 2025
Thanks so much for the kind review, Jill! We're delighted to hear that your technician was patient and quick to resolve the pop-up issues during your ElephantDrive installation. We’re glad the experience was smooth and supportive — especially with the extra guidance you needed.
Ralph N.
Posted
Technician was patient, and knowledgeable.....went through my computer and fixed what was needed and gave me a good report back!
Response from GetMyDrivers· Oct 7, 2025
Thanks so much for sharing your experience, Ralph! We're happy to hear that our technician was patient, knowledgeable, and thorough in resolving your computer issues. We appreciate your feedback and your trust in GetMyDrivers.
Stephan B.
Posted
The tech Henri Brion was extremely successful at transferring my anti spyware account from my old computer to my current one. Herni made it very easy to complete with very few key strokes. Thanks again Henri Stephan B.
Response from GetMyDrivers· Oct 7, 2025
Thanks so much for the great feedback, Stephan! We're glad to hear that Henri made transferring your anti-spyware account quick and easy. We appreciate your kind words and are happy you had such a smooth experience with GetMyDrivers.
Edwin J.
Posted
Don was patient, knowledgeable and understanding. He addressed all my concerns. Thank you r
Response from GetMyDrivers· Oct 7, 2025
Thanks so much for the wonderful review, Edwin! We're thrilled to hear that Don provided patient and knowledgeable support while addressing all your concerns. We truly appreciate your feedback and your trust in GetMyDrivers.
Oliver L.
Posted
Avoid GetMyDrivers at all costs. I signed up in May 2025 for their $19.99/month service. It didn’t work as promised, so I tried to cancel the same day. They refused, saying cancellation would happen next month. That never happened. They kept charging me—June, July, and even today (August 18). I called multiple times to cancel and request a refund. Each time, they ignored me. I had to dispute the charges with my credit card company. This company is a scam. They make it nearly impossible to cancel and keep taking your money. Stay far away.
Response from GetMyDrivers· Aug 19, 2025
We’re very sorry to hear about your experience, Oliver, and thank you for taking the time to share it. We understand how upsetting it is to feel stuck with charges after attempting to cancel right away, and it’s clear we did not handle your case properly. That’s not the experience we want for our customers. Your concerns about both the service and the cancellation process are serious, and your feedback is being taken into account as we work to improve. Please reach out to me directly at [email protected] so I can personally review your account and work toward resolving this with you. Best, RealDefense Reputation Manager
KWS Property Services. Kitchen S.
Posted
Get My Drivers is not a bad little program & has bought all my drivers up to date. Unfortunately they pretend to give free tech support with your order, which is only for 15days, they then bill you every 15 days for $23.94 but they dishonestly hide the charge of their Terms & Conditions, they set up an auto-recurring payment, which you don't know untill you suddenly find it, there is no notification at all that they have done this. There is a lot of criticism of them on the web for their underhand & immoral conduct. PayPal are useless at sorting as well so I will be closing my account & recommend that you do as well.
Response from GetMyDrivers· Jun 25, 2025
Hello KWS, We're sorry to hear about your experience, and we truly appreciate you taking the time to share it. We understand how frustrating unexpected charges can be, and we take concerns about billing transparency very seriously. Our support subscription does include an initial 15-day trial, but it’s clear we didn’t communicate that clearly in your case — and for that, we sincerely apologize. We also regret that you weren’t properly notified about the auto-renewal, as it’s never our intention to mislead. Your feedback has been escalated internally to help improve both communication and process. Please feel free to contact me directly at [email protected] so I can personally assist you. I'm committed to making this right. Best, RealDefense Reputation Manager
mark K.
Posted
The getmydrivers.com software is worthless. I had to find a malware removal app to get it off my pc, I could not just remove it. I paid 19.95 for nothing but bother and trouble. To add insult to injury, I found I was billed again- I never signed up for this payment. The company did refund the extra 19.95 on May 27, 2025.
Response from GetMyDrivers· Jun 3, 2025
Hi Mark, I’m truly sorry to hear about your experience, and I appreciate you taking the time to share it. What you described falls short of the experience we aim to deliver, and I understand how frustrating that must have been. I’m glad to hear the duplicate charge was refunded, but I’d like to make sure all of your concerns are fully resolved. Please feel free to reach out to me at [email protected] with any additional details. I’ll be happy to personally ensure everything is taken care of. Best, RealDefense Reputation Manager
