Excellent
618 reviews
Mode by GM FinancialHonesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
618 approved reviews, newest moderated first
Ana
Posted
Easy application process. Quick response from the team when I had questions.
Response from Mode by GM Financial· Mar 11, 2025
Your opinion matters. Thank you for sharing your experience with us! If you need assistance, please visit this link today: https://www.getmode.com/en-us/mode/contact.html
Shannon
Posted
Everything was very easy, convenient, and I am so happy with the whole process. I had to call the customer service line a few times and the ladies that took my calls were so lovely! I wish all customer service was like this! In addition, the whole process of moving my lease over to a car loan was very simple and easy. This new program gets a thumbs up from me! And I have been a Chevy finance lessee many times.
Response from Mode by GM Financial· Mar 11, 2025
Thank you for reviewing Mode. If you have any questions, please visit this link to contact us: https://www.getmode.com/en-us/mode/contact.html
Mcdouglers
Posted
Easiest process ever…Fast response.no complaints
Response from Mode by GM Financial· Mar 5, 2025
Your opinion matters. Thank you for sharing your experience with us! If you need assistance, please visit this link today: https://www.getmode.com/en-us/mode/contact.html
Frank
Posted
Simple instructions very easy to follow and very pleased with the transaction
Response from Mode by GM Financial· Feb 21, 2025
Thank you for reviewing Mode. If you have any questions, please visit this link to contact us: https://www.getmode.com/en-us/mode/contact.html
Kim
Posted
Easy process and all on line
Response from Mode by GM Financial· Feb 18, 2025
Your opinion matters. Thank you for sharing your experience with us! If you need assistance, please visit this link today: https://www.getmode.com/en-us/mode/contact.html
Lisa
Posted
So very helpful.
Response from Mode by GM Financial· Feb 11, 2025
Thank you for reviewing Mode. If you have any questions, please visit this link to contact us: https://www.getmode.com/en-us/mode/contact.html
Cynthia
Posted
Great service
Response from Mode by GM Financial· Feb 3, 2025
Your opinion matters. Thank you for sharing your experience with us! If you need assistance, please visit this link today: https://www.getmode.com/en-us/mode/contact.html
B. T.
Posted
Mode and GM financial did not communicate with one another. I initiated the buying process months before it was completed and the entire time gm called daily asking me to return the car and expressing that mode and them are not the same and they didn’t have information. Additionally, I made my contract including a gap insurance that was completely left off my contract and mode representatives refuse to add it.
Response from Mode by GM Financial· Feb 3, 2025
We are sorry to hear about your experience, Brytni and Anthony. Please call us or email us at: 833-616-6633 / [email protected] and we will connect you with our customer care team.
