Excellent
1,361 reviews
GetlabsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Getlabs sends medical specialists to you to collect labs, vitals, and advanced diagnostics. Available same-day, nationwide.
Getlabs (getlabs.com) has 1,361 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
1,361 approved reviews, newest moderated first
Sue R.
Posted
Felicia is a exemplary woman. We hope she is rewarded handsomely for her dedication to making your customers comfortable and confident in her abilities. Please let her supervisor/ manager know how we value her qualities.
Kyle G.
Posted
Easy to setup and highly convenient service.
imelda H.
Posted
I get fantastic service with get labs. They’re always professional and clean shout out to Megan who I’ve seen twice already.
Jennifer G.
Posted
This service was remarkable! We need labs asap for a cancer patient that was unable to be transported. The tech that came was awesome because he is a hard stick, she was very experienced kind and patient.
Nargis R.
Posted
On time, good customer service, quick and efficient
Anne O.
Posted
The tech was on time, friendly, and professional. They give updates via yr text so you know when they will arrive, and when the sample is delivered to the lab. My 100 year old mother was happy and said it didn't hurt at all. We will use them again if mom needs any more bloodwork.
HA
Posted
Horrible service here in NYC never showed up for my early morning appointment. I was waiting for my blood draw appointment from 7:00 AM - 9:00 AM suddenly received a text they will arrive at 9:30 am and one hour later I received a voice message from unknown caller my appointment was canceled. This will delay my prescription - Thank you so much GETLABS for your great service !
Response from Getlabs· Mar 24, 2026
Thank you for your feedback. We take situations like this very seriously and would like the opportunity to look into what occurred. We’ve reached out to gather more details so we can fully investigate the delay and cancellation and ensure this is addressed appropriately. We understand how important timely appointments are, especially when they impact prescriptions, and we appreciate you bringing this to our attention. If you’re willing, please contact us directly at [email protected] with your appointment details so we can review and assist further.
Kendra K.
Posted
DO NOT USE GETLABS I had an extremely disappointing and stressful experience with Getlabs. I am currently pursuing IVF after completing cancer treatment, and I needed time-sensitive labs done on a very specific day of my cycle, which happened to fall on a Saturday. Because there were no LabCorp locations open nearby on a Saturday, I was relieved to find Getlabs and scheduled an at-home appointment between 8:00-10:00 AM. I received both email and text confirmations, and was told I would be notified when the phlebotomist was on their way. But I never heard a single word from anyone. And worse, no one showed up at all. I attempted to contact customer support, but there is no real support available. The only option is an Al chatbot, which was completely unhelpful. When I requested to speak with a representative, I was told no one was available. There is also no phone number to call. It is unacceptable to offer weekend appointments without any form of customer support or accountability. Because of this failure, I now have to wait an entire month to try again - time that is incredibly valuable and emotionally significant in the IVF process. This experience was not just inconvenient, it was negligent and deeply frustrating. A service like this should be reliable, especially when dealing with time-sensitive medical needs. Instead, Getlabs failed to show up, provided no support, and left me without any recourse. Getlabs is incapable of simply doing their ONE job, so again I say: DO NOT USE GETLABS
Response from Getlabs· Mar 24, 2026
Thank you for sharing your experience. We understand how important timing is for appointments like this and recognize how frustrating a missed visit can be. This is not the experience we strive to provide, and we take feedback like this seriously. We are reviewing what occurred to ensure our processes and communication are as reliable as possible.
