Great
4,791 reviews
FurLife™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
4,791 approved reviews, newest moderated first
Amanda W.
Posted
I have used this product for a couple of years now, and love it for my fur babies. I had an issue with one of my pendants popping just a couple days after I put it on my dog. I emailed the furlife company, and Joan emailed me back super fast. She just needed a photo of proof. Sent that and she had a new one on its way. Thanks Furlife!! Thanks Joan!!
Melissa A.
Posted
The product is very nice. Has a light citronella aroma and my dogs don't mind it. The customer service is police and prompt. There was a slight issue with my delivery but it was quickly fixed. I have already seen a reduction in fleas on our pets and the mosquitoes are even leaving them alone. We as a family choose more natural options for our family and this product fit right in.
Tracey “She Spy” C.
Posted
Patrick and Julia were very helpful in replacing a defective unit. Prompt response. Thank you both. 😁
Heidi
Posted
Julia responded to my email request which was greatly appreciated and Madison helped me via text message. I love Fur life products for my dog and the customer service is amazing
Sally
Posted
Joan was super helpful! Thank her for me
Etola N.
Posted
well all of the reviews but one is customer service reviews not product and that one is not good. The person lost their pet from fleas. As a person looking to buy your product I am having second thoughts about buying
Response from FurLife™· Aug 7, 2025
Thank you for taking the time to share your concerns — we completely understand why you’d want to be cautious, especially when it comes to your pet’s health and safety. We want to be fully transparent and address the review you're referring to. First and foremost, we were deeply saddened to read about the customer who lost their pet. While we can’t speak to the full medical context of their situation. We also want to clarify that our flea and tick collars are formulated with 100% natural ingredients, free from harmful chemicals, and go through regular quality and safety checks. While natural products can be a great option for many pets, it’s important to remember that no product is one-size-fits-all. Some pets may require stronger prescription treatments depending on the severity of their flea/tick issue, and we always recommend consulting your vet before making a decision — especially if your pet has existing sensitivities or health conditions. As for the Trustpilot reviews, you're right — many do focus on our customer service. That’s because we’re committed to standing behind our products with a money-back guarantee, and we make it a priority to ensure every customer feels heard and supported. We are proud of that reputation, but we also understand the importance of product performance. We’d love the chance to earn your trust. If you do decide to give our product a try and it doesn’t meet your expectations, you’ll be covered by our refund policy — no hassle, no return required. If you have any further questions or want to speak directly with someone on our team, please don’t hesitate to reach out at [email protected]. Your pet’s well-being is our top priority.
Mina P.
Posted
Great product, smells good and never saw a tick or bugs on my dog Elsie especially I am in PA ALL SUMMER!!
Nat W.
Posted
I sent an email to the customer support of FurLife with an in depth response about the effects of two products had on my young kittens between introductions at 3 months old and removal and reintroduction at 4 months old. One of the kittens pendants was discovered to be damaged after two kittens had swelling on their faces. I asked if I could get a complimentaryy/free cat pendant to replaced the one damaged by my animals and Julia response was prompt BOTH times, within hours! My last response was sent on Wed, 6 Aug 2025 at 12:18 a.m. CST and Julia responded back within 2 hours and 1 minute at 2:19 a.m. CST! This is truly amazing! Thanks Julia and thanks FurLife!
