Excellent
353 reviews
AirmotoHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At Airmoto, our mission is simple: to prioritize your safety and convenience on every journey. We are dedicated to engineering innovative solutions that empower you to tackle any road trip or unexpected roadside challenge with confidence. Whether it's inflating tires, securing outdoor gear, or handling emergencies, our commitment to quality and reliability ensures that you're always prepared for whatever lies ahead. Join us in our mission to make every adventure safer and more enjoyable, one inflation solution at a time.
Airmoto (getairmoto.com) has 353 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
353 approved reviews, newest moderated first
Arthur L.
Posted
Unit I received was not performing as advertised & RYAN resolved the problem immediately by stating they were sending me new unit & did not even require me to return original...now that's what I call GREAT CUSTOMER SERVICE KUDOS TO RYAN & AIRMOTO
dp
Posted
Attentive prompt customer service to my issue. Good follow through to ensure it is fixed and they replaced the product after troubleshooting. Great service. Also I love the product and its ease of use. Cables are builtin compact and the deflate button is great for my motorcycle offroad use to reduce tire pressure accurately.
GaryandRoro D.
Posted
The company was very supportive.They resolved my situation promptly without any issues.
Bruce R.
Posted
Customer support is fantastic. Quick to respond and resolve my issues. Super responsive, thorough and professional. Lara is the best!!!
Diahann G.
Posted
I had an issue with my order. It was corrected within an hour.
Tom G.
Posted
I like that it's portable/small and easy to fit anywhere in the car. I don't like that it looses its charge quickly. In fact I tried putting some air in one of my tires just today and it died out in about 30 seconds even though it had a full charge. So I'm not sure what good it is if you were stuck needing to even bring your tire pressure up just a little. I suppose they want you to buy the car charger accessory? Charging it in your home and keeping it in your car for an "emergency" on the road won't work.
Response from Airmoto· Apr 9, 2026
Hi Tom, Thank you for your feedback! We're sorry to hear about the battery issue you experienced, as this is not the intended performance. We understand how important it is for the device to be reliable, especially in emergencies, and we apologize for the inconvenience caused. We're here to help resolve this. Please contact our support team with your order details, and we’ll be happy to assist you further and provide troubleshooting steps. We appreciate your patience and the opportunity to make this right.
Timothy L.
Posted
Overall, I am fairly happy with the Airmoto Smart Air Pump. Likes: 1) It stops when the preset air pressure is reached. 2) Their chat customer service was very quick in helping me today. 3) I like how compact the Smart Air Pump is. 4) It charges very fast on the USB charger. 5) I like the light it comes with. Dislikes: 1) Was a bit pricy. 2) The flexible hose with schrader valve got stripped just yesterday. 3) It gets discharged relatively fast. I can't even inflate all of my car tires before it runs out of power. 4) I actually don't like how that female side of the schrader valve connects to car and bike tires. It lends itself to getting stripped after several uses, which happened to me yesterday. Wish it was the type of standard valve connection where it goes over the valve. But because of all the Likes I listed, I recommend this product to others.
Kathy W.
Posted
I just realized that I am paying monthly for "VIP Customer Benifits." It shows up on my original order, but the cost was nothing. I am now being charged once a month. For what? I never agreed to this. I have tried to log in to the website, but I keep going around in circles and can't cancel. I would like airmoto to stop charging me at once and I would like a refund for the VIP charges.
Response from Airmoto· Mar 31, 2026
Hi Kathy, Thank you for bringing this to our attention, and apologies for the inconvenience. We're here to help resolve this. Please contact our support team with your order details, and we’ll take care of this for you. We appreciate your patience and giving us the chance to make things right.
