AAlder
Posted
Good Experience
So few companies actually live up to the lifetime guarantee these days. I had a very old air chuck, probably 15 years old. It stopped sealing against the valve stem, they replaced it with no drama. Much appreciated!

Excellent
104 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 1989, Genuine Innovations created the first CO2 inflator head. Since then, millions of cyclists around the world have put their trust in Genuine Innovations' CO2 inflation product and accessories. Ride Under Pressure!
Genuine Innovations (genuineinnovations.com) has 104 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
104 approved reviews, newest moderated first
AAlder
Posted
So few companies actually live up to the lifetime guarantee these days. I had a very old air chuck, probably 15 years old. It stopped sealing against the valve stem, they replaced it with no drama. Much appreciated!
Raymond J.
Posted
Super cool easy process to execute warranty replacement. Completely reinstated my confidence in this company
Edward M.
Posted
Emailed for a part replacement. Finest customer service I've had in years. Thank you GI.
Troy D.
Posted
excellent, easy support!
Gerald G.
Posted
Great product
Jay M.
Posted
Great product when you need it.
Victor C.
Posted
It was so easy to get my product exchanged after an oring failed in the top plunger seal. They were fast and courteous.I will definintely be buying more products from their company with this type of customer care.
Martin B.
Posted
Your company provides excellent products and very efficient and friendly customer service. My transaction was warranty replacement of an item that broke during normal use. I offered to send back the broken unit but the representative told me that was not necessary and that my replacement unit would be mailed the next business day.