gentlebands.comReviews of gentlebands.com

I ordered The Coruscant from Gentlebands recently and the it arrived within a few working days and fitted perfectly. The item itself looks as pictured on the site and is nicely packaged. I live in the UK and the return address is in London, so it didn't come from abroad. I was a bit concerned after reading some of the reviews here but I'm really pleased with the item and service.

The ring I purchased looks like it came out of a gumball machine. The picture of the parachute ring on the website looks great the one I received looks like a joke.

I really wanted to give this site the benefit of the doubt since the reviews are a mixed bag. HUGE MISTAKE. They send me a ring that doesn’t look like the picture then when I address it with them, they say the picture is incorrect and I got the correct ring. That’s false advertising. They offered me a different ring of my choice at no extra cost. NO. I want the ring I ordered or my money back. UNREAL.

Another scam company that Trustpilot allows (through persistent negligence) to post MANY fake positive reviews, the vast majority of which are from people who have never reviewed anything else, if that isn't a massive red flag then nothing is. Read other reviews, materials used in the rings are fake versions of what are claimed, rings are drop shipped by Gentlebands from cheap companies on Wish and Temu where they cost literally 10-100x less.

Bulky, poor quality and not even remotely close to the product advertised on the website. Clearly buy cheap rings from China and resell them at extortionate prices. DO NOT USE

Not a Scam but false advertising: Not in Seatle and not in Manchester. Made and shipped from China. When i was aware of this i told them i wanted my money back and they paid me back right away. They still shipped the ring. Not the quality shown on their website. Bad quality.

First and foremost the ring I bought my Fiancé was perfect! Great quality and the price was pretty good as well. But after placing my order I had a mishap (totally my fault) and the customer service team was super quick to assist me and help me resolve my mistake. I would highly recommend this company and their products they are awesome!

UPDATE: Gentlebands did issue a refund, as promised. Though it took longer than expected, they honored their word. Original story: Purchased a ring, which was bulkier than the picture on the site conveyed. I reached out to ask about a possible return for refund, and they offered exchange for any ring on their site at their cost. After looking through their selection, I didn’t see anything I liked, so I requested a return, stating that their site touts free returns. Several emails (and days) later, I get an email stating that my refund is being processed and should show up in my account within 7 business days. Wait, did they really keep my payment information?? Sounded suspicious, so I asked. I also reminded “Sarah” that I still have the ring. No sooner do I send this email than I get ANOTHER email from “Sunny” starting in with the whole exchange for free line. Basically back to square one! I responded back saying, “that’s interesting, I just received this email from Sarah earlier this morning…” and pasted the refund email. I have little recourse other than to go to my bank and file a dispute if this magical refund doesn’t appear. Don’t be fooled - learn from someone who learned the hard way. Don’t buy from Gentlebands.com. Update: As of this morning, Gentlebands says they have issued a refund, which should post in 3-7 working days. They further state that I can keep the ring as a means to make up for any inconvenience. I appreciate this. I will certainly update to a more positive rating if this refund comes through. 03/12/24 - still waiting for a refund. 03/16/24 - Refund received!!! Finally, a positive outcome