Ken
Posted
never sent the product.
never sent the product.. Eventhough customer service quickly responded they never located my order, as of yet never issued a refund eventhough they said they did. I will remove this review when I get my money back.
Bad
19 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Geniusever is listed under Appliances & Electronics.
Geniusever (geniusever.com) has 19 customer reviews on Rated Honest, with an average rating of 1.3 out of 5.
19 approved reviews, newest moderated first
Ken
Posted
never sent the product.. Eventhough customer service quickly responded they never located my order, as of yet never issued a refund eventhough they said they did. I will remove this review when I get my money back.
Lou L.
Posted
I have contacted this company 3 times, without any response. I tried to suspend payment but unable to. It is now 2 months since I received their product which was broken,. their 30 replacement is a bad joke. They don't even answer their customer assistance emails! DO NOT BUY FROM THEM!
Matt R.
Posted
I see most of these reviews are about the 10-300x telescope which I too had ordered and found to be lacking in quality. But I followed their instructions and received a full refund for my purchase, although it did take a month for the whole process. Apparently they were drop shipping these from an importer and never saw the product, which they have since dropped from their website. A superior version of the telescope is available elsewhere for considerably less money. I suspect the fault here lies with an unscrupulous importer.
Alice
Posted
Rip off. Does not work as advertised. Ruined Christmas!
David M.
Posted
I wish I had read these reviews prior to buying one of these telescopes. I agree, I could not get it to perform like it shows on the ad. Product even looked second hand when received. More than likely someone elses returned item. Was offered 50% refund but chose to return for full refund. They acknowledged receipt but said it would take two weeks for money to arrive in my account. Never happened and now they are saying refund button won't work....DO NOT BUY FROM THIS SITE!
R.C. N.
Posted
I was impressed with the reviews of the monocular telescope they offered, so I bought one for myself and two for presents. The product is small and lightweight, but that is the only honest statement. It is virtually useless as advertised (no better than very cheap binoculars, and far inferior to the ones I currently use). I tried birdwatching in my yard, out in a park, and tried viewing the sky/moon/stars). Again, virtually worthless. The tripod does not lock, so that is worthless as well. I tried to review on their website, but could not access the review link. They offered me a 50% refund if I wanted to keep, but as the “telescope” wasn’t even worth that, I returned, which cost me $22. I would not recommend buying from them, as their reviews are suspect. And it is buyer beware.
Kimmy L.
Posted
I was stupid and bought two now I’m out 100 bucks. The items are a joke totally worth zero $$ and so is customer service. No response to my email for returning. Do not buy from this company. You’ll be out money and he will be left with an item that doesn’t even work
Greg E.
Posted
Got ripped off - charged account twice on Dec 2 - never received shipment