GearBunchReviews of gearbunch.com

Clothing & Underwear
11025 Westlake Drive, Charlotte, North Carolina

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3.9

Average

248 reviews

GearBunch3.9Average

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About GearBunch

Convinced your favorite leggings can't get any better? We know they can. GearBunch is your one-stop online shop for the highest-quality, all-over printed leggings and apparel. Founded in 2016, GearBunch was created with the goal of offering one-of-a-kind, all-over printed leggings, apparel and accessories for prices that are drastically more affordable than the competition. We work with some of the industry's top designers and the best printers in the business to provide products that are fashion forward, top quality and budget-friendly.

GearBunch (gearbunch.com) has 248 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.

Also known as: gearbunch.com
Website: gearbunch.com
Category: Clothing & Underwear
Location: Charlotte, North Carolina
Listed on Rated Honest: 2026

More in Clothing & Underwear, North Carolina

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About GearBunch

GearBunch (gearbunch.com) has 248 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.

Also known as: gearbunch.com
Website: gearbunch.com
Category: Clothing & Underwear
Location: Charlotte, North Carolina
Listed on Rated Honest: 2026

julie S.

Posted Jun 4, 2025

Poor customer service

I bought two pair of solid color leggings, they arrived with stitching that came out after one wearing and one pair had the label printed on the outside of the waistband rather than inside. I contacted customer service multiple times to ask if I could get replacements. I was asked to send photos each time which I did, then the reps wouldn’t respond. Weeks would go by and no one would get back to me. So I contacted customer service again. A different rep would respond and ask me to submit pictures again. I did and got no respond. I believe I did this process with 3 or 4 different reps over a period of one month before a rep (Dan) actually resolved the problem. He was helpful but I won’t buy from GearBunch again after this experience.

Response from GearBunch· Jun 4, 2025

Thank you so much for taking the time to share your experience, even though it was not the one we aim to deliver. We’re genuinely sorry for the frustration and delays you encountered when trying to get your issue resolved. That’s not the level of service or quality we promise our customers, and we understand why you’d feel let down. We sincerely apologise for the stitching fault and the misplacement of the label, those should have been caught before your order shipped. What’s even more disappointing is the lack of clear, timely communication from our team during your support journey. Having to resubmit photos multiple times and follow up with different representatives over weeks is unacceptable, and we’re actively working to improve our systems to prevent this from happening again. We are grateful to Dan for stepping in and ensuring the issue was finally resolved, and while we’re glad it was taken care of in the end, we completely understand why you would hesitate to order from GearBunch again. Your feedback has already been shared with our support and production teams as part of a broader quality review. If you’re open to giving us another chance in the future, we’d love the opportunity to show you the level of product and service we truly stand behind. Either way, thank you again for your honesty, it's only through feedback like yours that we get better. Warm regards, The GearBunch Team