KD
Posted
Awesome service!! Incorrect item was sent and they…
Incorrect item was sent and they corrected the problem the same day!

Great
734 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Gatehouse has been in business since 2003 selling remote controls, gate operators, and replacement parts at wholesale prices. We specialize in manufacturers like Liftmaster, Chamberlain, Linear, Nortek, Nice, Doorking, and Miller Edge. If you do not see what you are looking for please email us and we will be happy to get you information and pricing. Our website is open 24 hours a day 7 days a week for garage door, gate, and commercial door parts.
Gatehouse Supplies (gatehousesupplies.com) has 734 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
734 approved reviews, newest moderated first
KD
Posted
Incorrect item was sent and they corrected the problem the same day!
Andy B.
Posted
It's been several weeks and still havent seen our order
Response from Gatehouse Supplies· Jan 25, 2024
We have the motor but the contactor is on backorder with Liftmaster
Michael H.
Posted
Great product!
Mike
Posted
My order arrived quickly. The item was exactly what I needed. Your price was the lowest. It installed easily and worked as intended.
Joseph J.
Posted
Get a whole Customer service department! Terrible
Response from Gatehouse Supplies· Jan 19, 2024
Hi Joe, I do not show any orders under your name or related to this review. Please email me directly at [email protected] I would be happy to address your concerns and try to help you out.
Ken B.
Posted
I would like to know when to expect my order. I cannot see a way to determine when my order will arrive.
Response from Gatehouse Supplies· Jan 8, 2024
Hi Ken, it looks like that will be shipping tomorrow, we will send you a tracking number tomorrow as well.
cp
Posted
ridiculous shipping cost
Response from Gatehouse Supplies· Jan 4, 2024
Hi Chad, Yes I have to agree with you. The product you ordered is too long for common carriers like FedEx or UPS to handle, so it has to ship via a Freight truck, they have minimum requirements for shipping products and the prices are high. We charge you what the shippers charge us. I wish we had another option for you.
Allen H.
Posted
Simple explanation of which part to use for the discontinued one on the discontinued ones page. Thank you