GamerModzReviews of gamermodz.com

Delivered a broken controller and I have called and sent emails with no response.. I am very disgruntled with this company. I did not spend over $100 for a controller for it to be broken. And with no response from the company.

My son wanted the customized controller so I ordered one for Christmas. It was the first thing I ordered for Christmas and the only thing I didn't get. The order was placed on Dec 7 and is still in progress. My son is excited to get the modded controller but disappointed it wasn't here. His friend got his...and all works well....just is taking a long time

Customer service answered questions right away and parts were delivered on time. Could have gotten parts elsewhere though a little cheaper. If purchasing a Controller shell, note they are not Microsoft original shells. Also they do not come with screws or many parts. And screws from original Microsoft shells do not fit well. We had to get other self tapping screws.

Well Tyler finally got his game controller for Christmas and hasn't put it down since!! He absolutely loves it.

While GAMER MODZ makes nice controllers... Making the customer happy is certainly not their forte! Their customer service has to be the worst that I have ever dealt with. They totally screwed up on my order for my son, for a Christmas present, which when I placed my order, was guarantied that I would have for Christmas. They failed miserably and made no attempt to offer a solution or compensation to make a situation that they totally screwed up on right. With the continued lies they tell you when you contact them to inquire about your order. I placed an order well before the holiday's and was promised delivery well before Christmas. I have stayed on top of the order by contacting service (Brittany) to be advised on Monday 12/16 that I would have my controller on 12/20. Well that didn't happen. I sent out a couple of e-mails to ascertain the hold up and did not hear back from them. I contacted them today to find out about my order, only to be told, it will ship out today. The irony is... it was not shipping out today, it wasn't even ready. Then I was told that my shell was used for a local customer. WHAT??? While speaking to the owner Sean, who appeared to be very nice did not compensate for the fact that I was continually lied to about my order. I was offered some alternatives, but to pay the price for a shell that I do not want is ridiculous. No discount was even offered for not getting what I ordered, nor was I even offered overnight shipping to get the controller for Christmas Eve. I had to offer to pay myself the difference for shipping if I wanted to get it for tomorrow. Again, beautiful controllers, but when you are paying a premium price to make a "9" year old happy for Christmas, you would expect a little more from a company. I was very disappointed in this situation as it ended with a cancelled order and no controller... I invested approx. a month in making sure this happened for Christmas to only end in disaster. Thank you for a Merry Christmas GAMER MODZ!

The concept is fantastic!! My son loved designing his own remote. He was so excited when it arrived in the mail. However, he was very disappointed when it came because he wanted to extra mod that I paid for for $51.00 and the remote didn't come with that feature. I will be calling for a new one.

Very impressed by responsiveness and high quality customer service. Customafe PS controller is awesome and effort made to finish and deliver in time for Xmas! Overall outstanding experience

Satisfied with the Company. Disappointed with the delivery service. USPS delivered the product but I never received it. Awesome!