Galileo Medical Reviews | Read Customer Reviews of galileohealth.com

Galileo MedicalReviews of galileohealth.com

Doctors & Surgeons

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4.2

Great

579 reviews

Galileo Medical4.2Great

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About Galileo Medical

Traditionally the healthcare system has been one-size-fits-some. Galileo was built to reimagine what modern healthcare should be from the ground up. One of the fastest growing tech-enabled medical practices in the country, Galileo is designed to deliver high-quality, affordable care for everyone. Through an easy-to-use app, patients can receive on-demand, 24/7 virtual care care for most conditions, from the common cold and hair loss, to mental health and diabetes. After downloading the app, patients are able to immediately connect with Galileo’s team of medical experts and get help, fast. Through the app, they can also receive prescriptions, order labs, or when needed, be referred to an in-network specialist. Care is delivered via chat, video, or audio, allowing patients to skip the doctor’s office and receive care, wherever they are. Galileo’s doctors are board-certified clinicians from the country’s leading medical schools, trained to deliver clinically excellent care to everyone. Galileo employs full-time doctors across primary care, specialty care, and mental health; with 30% of its clinical staff being fluent in both English and Spanish. Clinicians work together closely and coordinate their efforts, which allows for increased accuracy and the best clinical outcomes for patients. The Galileo service currently operates 24/7 across all 50 states.

Galileo Medical (galileohealth.com) has 579 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.

Also known as: galileohealth.com
Website: galileohealth.com
Category: Doctors & Surgeons
Listed on Rated Honest: 2026

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Galileo Medical reviews

579 approved reviews, newest moderated first

customer
Posted Feb 16, 2026
Right on time
Every time I need something they are right on time. I give them a 10 star.
Response from Galileo Medical· Feb 16, 2026
Thank you, we're happy to be there for you!
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customer
Posted Feb 13, 2026
The doctor was nice
The doctor was nice and was interested in my symptoms. I thought the diagnosis was short, i.e. more for treating symptoms than actually diagnosing the problem. I self tested neg for vid or flu. I appreciate the prescription for cough but the stuff ended up being contagious and my wife caught it. Like I say, Dr was nice but couldn't diagnose the problem over the internet.
Response from Galileo Medical· Feb 16, 2026
Hello — so sorry we weren’t able to let you know that your cough was contagious, and that your wife got sick as a result. That’s such a disappointing outcome for you both, and there’s no reason any workup we provided on the app couldn’t communicate that information plus a clarifying diagnosis. I encourage you to send a message to [email protected] and ask for Charlotte so that we can find your case and determine what went wrong! I hope you both received treatment for your illness, and we’re here for any further guidance or follow-up care.
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Meltin
Posted Feb 10, 2026
Dr. Tran
Dr. Tran was proactive in addressing my high blood pressure as well as offering primary care physician service(s).
Response from Galileo Medical· Feb 11, 2026
Meltin, thank you for this feedback! Addressing concerns preventatively before they get a chance to really impact your health is something we care a lot about at Galileo. We'll pass this along to Dr. Tran!
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ALEXIS M.
Posted Feb 10, 2026
I love Galileo
I love Galileo. It is very convenient and the providers are amazing!
Response from Galileo Medical· Feb 11, 2026
Thank you, Alexis! We're happy we can be a convenient option for great care for you!
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CURT S.
Posted Feb 10, 2026
Fast and friendly service
My Wife had an infection and was given anti-biotics. She had this same thing several times, so it was a known issue. She was able to talk with a Dr. in just a few minutes, rather than waiting days to see her regular Doctor. Very friendly guy and courteous.
Response from Galileo Medical· Feb 10, 2026
Glad to help, Curt! Hope your wife is feeling better, and please do let her know to get in touch if there's anything else we can do for her.
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Happy P.
Posted Feb 9, 2026
Great Care
Great, caring providers, full primary and urgent care services covered by insurance. Difficult to find local primary care, I'm very happy with Galileo!
Response from Galileo Medical· Feb 9, 2026
Thank you, knowing that you received great care in an area where PCPs can be inaccessible makes us happy providers! Glad we can help.
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customer
Posted Feb 8, 2026
Dr review
Dr was very attentive and addressed all my concerns her name was Kristen Palleo. The only issue I had was late response on follow up questions through chat
Response from Galileo Medical· Feb 9, 2026
Great to hear that Kristen provided attentive care! We definitely hear you on the post-visit follow-up questions, we're working on making those responses faster for you. Thank you for being our patient!
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customer
Posted Feb 8, 2026
Good experience
Good experience
Response from Galileo Medical· Feb 8, 2026
Thank you, we're happy to care for you!
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