FunimationReviews of funimation.com

decent shows but absolute garbage UI even on PC. Had resolution problems when attempting to cast to tv while still using animelab but since its all funimation now basically all functionality has become poor and buggy. The UI on Animelab at least was an enjoyable experience whereas transitioning to the funimation system has been nothing but hassle after hassle. A shame because they hold the rights to so many wonderful IPs but still make an overall garbage watching experience

Been trying to cancel payment for months and contacted them several times.. They keep charging me saying that I used google pay to subscribe which is an absolute BS lie!! I have read that im.not the only one.. Something needs to be done about this!! Dont subscribe and waste your money.. looking for a class action lawsuit!

I don't know why you guys changed good animes there story and design it really pissed me off and the bugs and functionality are awfull

I pre-ordered an anime while it was clearly listed as "in-stock" on Funimation's store page. A week after the anime was scheduled to release, I noticed my order had still been "Processing", so I submitted a contact form to inquire on the status. 24 hours later, I get an email saying my order was canceled successfully, but it provided no explanation as to why, and I had not initiated a cancelation myself. After 3 business days, I sent an email to Funimation support, as I STILL had not received a response from my first contact form. Their site advises a 48hour response turnaround. 3 business days later from that, someone finally replies and concurs that the cancelation was processed successfully, then asks if the cancelation was intentional (of course not that's why I asked why it was canceled). The experience goes on, but in all I sent in 5 original contact attempts, 3 of which actually got a reply from customer service, and none ever responded back to any replies I submitted. Customer service doesn't seem to actually listen to your written concerns, and it's extremely difficult to get in touch with anyone. As far as their store page, it seems so counterintuitive for a business that can pay to merge with Crunchyroll, but can't format a store item to change to "out of stock" once their stock is accounted for, rather than take money from a customer before they have even checked that order could be fulfilled. You can count on me never purchasing anything from them again, no matter how exclusive their products may be.

This is hands down the worst Apple TV app. You cannot even call it a streaming service. Videos go black and don’t load, there is no way to tell what episodes are new or when new ones will be available. You just click randomly and hope for the best..

I've spent hundreds of dollars buying the digital copies, DVDs, and Blu-Ray versions of my animes. On the digital copy slip it says that by redeeming the code I will be able to download my episodes on my devices to watch offline. Even on their website it says that I can do so. But when I actually try to download the episodes it pulls up a pop up that says that "DOWNLOAD IS ONLY AVAILABLE TO PREMIUM PLUS SUBSCRIBERS". And when I try to watch using Wifi it still gives me ads. It's like me buying a Disney DVD from Walmart, getting ads throughout the movie, and it telling me that I have to have a Disney+ account to not receive ads. What's the point of spending so much money on these "special features" if I have to have a monthly "premium plus subscription" to use it? I'm no better than a free user at this point despite how much I've spent. Even on my digital copy slip, it does not mention or have anything in fine print that I need a subscription to access the features it advertises. It's an absolute scam. I've reached out to Funimation multiple times and they told me that even with the digital codes, I can't download or watch my shows ad free without a subscription. "If you have a FREE or a subscriber Funimation account, you can DOWNLOAD a video that is available for downloading by REDEEMING THE DIGITAL CODE on top of being able to stream it." Source: Funimation Help Article

Website does not work and videos are unwatchable on it. App also does not work, crashes, and lags. Ads are unreasonably long and unskippable. It says it has a whole anime available then asks you to pay to watch the rest after you’ve watched a few episodes - this is very dishonest. Avoid giving any money to this useless service.

Well, all I can say is that I am glad I started out on the free trial period - there is no way that I will be paying for a subscription to watch anime on this site. I really wanted to watch the Demon Slayer movie - navigating the site to find it was enough of a pain, and when I found it, after many attempts at trying to stream it, I am giving up. Firstly it took ages to load, the resolution was terrible (I had to go into settings and change it from the 'auto' option), and then it basically just... didn't stream. I'd get a crappy minute out of it at best. No, it's not my internet connection. Also I've tried on multiple days to get it working. After checking out what other people had to say, apparently this experience is now the rule, not the anomoly. Sort it out.