Bertha H.
Posted
Excellent costumer service
I bought the Multicolor Round Toe Flats Patent Loafer Shoes Vintage Flat Pumps on 6/12 but they run 1/2 size big so I contact them to WhatsApp and they answer right away they ask me to send a video to confirm are to big and I send that and a picture of the soles of the shoes to show them are unused and tell them I need them to exchange for 6 and send the order Id ID:FSJ00026714 and since I did everything they ask on the instructions on the return on their website which is not complicated tho they send me the correct side right away the FSJ is a genuine company invested in 100% customer satisfaction, good quality shoes and excellent communication service
Response from FSJ Shoes· Dec 9, 2024
Thank you for your liking of our shoes. Customer satisfaction is our service tenet. Have a nice day.



