Excellent
1,217 reviews
FreshpetHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
1,217 approved reviews, newest moderated first
Shelly B.
Posted
Delivery was quick. My dog Zola enjoyed her meals.
Response from Freshpet· Sep 16, 2026
Hi Shelly, we’re glad your order arrived promptly. Hearing that Zola is enjoying our recipes makes us so happy. Thanks for the 5 stars. 💚🐾
Carol H.
Posted
All 3 of my dogs loved the Fresh Pet. I did have to go to the store and buy a 5lb bag to supplement the order. With 3 it did not last long enough. I am not sure if I will continue the shipmennt if I need to go to the store, Doesn't make sense. I will up my order dates to see how they work out. Price may make a difference. Carol
Response from Freshpet· Sep 22, 2026
Hi Carol, we're so happy to hear that your pups are enjoying our recipes! We’d love to help update your menu. A member of our team will be reaching out shortly to assist you and provide additional support. Please keep an eye on your inbox and spam folder for an email from them. If there’s anything else we can help with in the meantime, please don’t hesitate to reach out. Have a pawsome day 🐾💚
Susan H.
Posted
My dogs were extremely healthy to begin with, so the FreshPet food did not change anything. They like it, and I buy it because I like it. I've tried several other brands of "fresh" dog food. They are all good, but I just like the consistency and varieties of FreshPet so we will stick with that.
Response from Freshpet· Sep 16, 2026
Hi Susan, we're so happy your pups are enjoying our recipes. Thank you for the 5 stars and for choosing Freshpet. 💚🐾
Randi Diane K.
Posted
McIntosh loves it. His weight has come down. I am actually feeding two dogs as we got another one and the amount I order is perfect for both of them. Lennox is our new Cairn. He was eating Fresh Pet with his previous owner so it worked out great. The vet says thrir portions are just right. It made his transition to a new home much easier.
Response from Freshpet· Sep 15, 2026
Hi Randi, we're so happy McIntosh and Lennox are loving our recipes. Hearing about positive changes in your pups health is the best kind of update. Big thanks from our pack to yours. 💚🐶
Maria
Posted
Our Charlie loves your food. We are still testing different flavors but so far so good. Thank you for your great meals!
Response from Freshpet· Sep 15, 2026
Hi Maria, we're so happy Charlie is loving our recipes. Thank you for the 5 stars and for choosing Freshpet. 💚
Pamela Wiles N.
Posted
My older dog has very few teeth & he loves it, much easier to chew.
Response from Freshpet· Sep 15, 2026
Hi Pamela, we're so happy your pup is loving Freshpet. You just made our whole pack smile. Thanks for the 5-stars. 💚🐾
Laurie C.
Posted
He loves his fresh pet mix ...it couldn't have come at a better time to start since he just had 7 teeth pulled and didn't want to eat ..he and I like the fact that it is soft enough to chew but yet still has bite to it for him to enjoy . WITH fresh pet I finally found a food he loves and looks forward to eating ..Ty ps the treats ( jerky he goes bonkers for lol )
Response from Freshpet· Sep 15, 2026
Hi Laurie, we're so happy your pup is loving Freshpet. Our mission is to make mealtime simple and healthy for the dogs you love, so we’re thrilled he's enjoying it. Thanks for the 5-stars. 💚🐾
Gloria F.
Posted
Fantastic! Zoey is enjoying her food and no more stomach upsets! I love the delivery service. I am able to get what Zoey enjoys, fast and convenient!
Response from Freshpet· Sep 16, 2026
Hi Gloria, we’re all ears over this one. It’s great to hear you’ve noticed a pawsitive difference in Zoey’s health and that setting up delivery was smooth and stress-free. Thank you for the 5 stars and for choosing Freshpet. 💚
