Excellent
1,217 reviews
FreshpetHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
1,217 approved reviews, newest moderated first
Kim L.
Posted
Easy to work with; online experience is seamless; my dog LOVES this food and looks at me strange if i try to give him anything other than this :-)
Response from Freshpet· Jan 20, 2026
Hi Kim, thanks for the pawsitive feedback. Our mission is to make mealtime simple and healthy for the dog you love, so we’re thrilled he's enjoying it! Sending tail wags your way. 🐾
Rindi
Posted
My dog is a very picky eater and she loves Freshpets. The kind of fresh pets was hard to find and to my surprise I can get it on line and the best part for me is they auto send it.
Response from Freshpet· Jan 19, 2026
Hi Rindi, thank you for the pawsitive feedback! We’re so happy to hear your dog enjoys our meals and grateful to have you as part of our Freshpet pack. 🐶💚
Carl
Posted
After the first delivery having some issues that they corrected very quickly I have not had any delivery issues. My pets like the food and I mix it with their dry for a 50/50 mix. It has actually helped both dogs one with weight loss and the other with digestive issues.
Response from Freshpet· Jan 19, 2026
Hi Carl, we're so glad your dogs are thriving on Freshpet and we appreciate you sharing your experience! Knowing it's making a difference for your pups makes our tails wag. Thanks for trusting us with their nutrition. 💚
Vicki
Posted
The order is always on time, my dog LOVES it. Updating or changing your order is so easy. I love the little "gifts" that occasionally come with our orders. It's all great!
Response from Freshpet· Jan 19, 2026
Hi Vicki, thanks for the pawsome review. We're thrilled to hear your dog enjoys their Freshpet meals! We love keeping tails wagging with reliable delivery. 🐾💚
Catherine
Posted
My Bichon Frise loves Fresh Pet. She can hardly wait til dinner time!! She absolutely cleans the whole bowl. She used to prefer eating her food a little at a time but now eats the whole serving as fast as she can.
Response from Freshpet· Jan 19, 2026
Hi Catherine, we’re so happy to hear that your pup enjoys our recipes! Thanks for sharing the love and being a part of our Freshpet pack. 💚
Linda
Posted
Willow is enjoying this food. She will actually eat it in one sitting. Willow does not like the cranberries or green beans ( she spits them out). This is the only food that Willow likes.
Response from Freshpet· Jan 25, 2026
Hi Linda, we're so glad your dog is thriving on Freshpet and we thank you for sharing your experience, knowing it's making a difference for Willow makes our tails wag. Thanks for trusting us with your pups’ nutrition. We truly appreciate you! 💚
Roberta
Posted
Easy to order. My dog loves the food. She had problems with her stomach but with this food she does not.
Response from Freshpet· Jan 20, 2026
Hi Roberta, thank you so much for the paws-itively amazing review! We're over the moon knowing your dogs love their Freshpet meals and that it’s making a difference for your pup makes our tails wag! 🐾💚
Rua & C.
Posted
Freshpet delivery has been such a convenient service for me. The food always arrives on time, well-packaged, and perfectly fresh. My pets absolutely love it, and I love knowing I don’t have to worry about running out. The delivery process is smooth and reliable, and customer communication has been clear. Overall, it makes life easier and keeps my pets happy and healthy.
Response from Freshpet· Jan 19, 2026
Hi there, we're over the moon knowing your dogs love their Freshpet meals and that it's made mealtime easier for your whole family. Thank you so much for the paws-itively amazing review. We love keeping tails wagging with reliable delivery! 💚🐶
