Excellent
1,217 reviews
FreshpetHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
1,217 approved reviews, newest moderated first
Jessy
Posted
Easy to order, and the auto-ship is great for my busy lifestyle! Luna absolutely loves it and can't get enough of it!
Response from Freshpet· Jan 22, 2026
Hi Jessy, reliable delivery and happy pups? That’s our favorite combo. 💚
Deborah
Posted
I am so glad that I decided to try FRESHPET! I have 2 pups that were becoming very finicky about what I fed them. My Cavalier King Charles Spaniel couldn’t afford to turn up his nose! He needed to put on weight, not lose it. From the first dish, he ate every bite given to him, and would’ve eaten more! Yes, I am thrilled with ease of ordering, delivery and the whole process. Thank you, FRESHPET!!
Response from Freshpet· Jan 22, 2026
Hi Deborah, your review made our whole team smile! We're so happy your dogs are enjoying our meals and that you're having a great experience! Thanks for being part of our Freshpet pack. 🐾💚
Marguerite W.
Posted
Max has been eating Fresh Pet since he was about a year old. We usually bought it at the grocery store, but often they would be out, and it would be a trip to several stores to find some. Max refuses to eat kibble or canned dog food. The we discovered that Amazon Fresh carried Fresh Pet. Yeah! But again, and again they did not have it in stock. Now we have Fresh Pet delivery and Max never has to worry about running out of food. He is so happy when we open the fridge and open a bag for him. He is 5 now, and really healthy and active.
Response from Freshpet· Jan 22, 2026
Hi Marguerite, we’re so happy to hear this and grateful to have you as part of our Freshpet pack. You know it’s real love when the fridge opens and the tail starts wagging. We’re pawsitively pleased your orders arrive as planned. 🐾💚
Montana G.
Posted
Our older dog (13) didn't really want to eat his kibble, so we decided to try fresh food. He LOVES his Freshpet in the morning and actually eats his kibble later. We think this has definitely made him more active and he eats regularly too. Our other dogs love getting a quick bite of some fresh food too.
Response from Freshpet· Jan 22, 2026
Hi Montana, we appreciate you sharing your experience. Knowing it's making a difference for your dog makes our tails wag! Thanks for trusting us with your pups’ nutrition. 💚
Thomas
Posted
We have tried the varieties of delivered and healthy made dog foods. We have one picky eater and one who just loves food. The pricing, the communication, the easy packaging and the easy delivery have been incomparable with the others AND they both love it! You can see it on their faces and ours too!
Response from Freshpet· Jan 22, 2026
Hi Thomas, thank you so much for the paws-itively amazing review! We're over the moon knowing your pups love their Freshpet meals and that it's made mealtime easier for you too. We love keeping tails wagging with reliable delivery. 🐾💚
Tanya S.
Posted
Loving my Fresh pet home delivery. It’s very convenient and my picky French Bulldog is very happy with his meals .
Response from Freshpet· Jan 21, 2026
Hi Tanya, we're thrilled to hear that your pup loves his Freshpet meals and that you're having a great experience! We love keeping tails wagging with reliable delivery. 🐶💚
Justin
Posted
Customer service is top notch and the food has helped our dog's diabetic food needs.
Response from Freshpet· Jan 21, 2026
Hi Justin, we're so glad your dog is thriving on Freshpet and we appreciate you sharing your experience! Knowing it's making a difference for your pup makes our tails wag. Thanks for trusting us with their nutrition. 💚
CHERRY B.
Posted
I absolutely loved fresh pet , so easy to feed my dog Mandy. Mandy really like her shredded chicken meals. I think she has an alarm clock , she comes to me exactly when it’s her meal time. Try it your pup will love all the different meals they have to offer
Response from Freshpet· Jan 21, 2026
Hi Cherry, thank you for the kind words and recommendation! We’re thrilled to hear that Mandy is enjoying her Freshpet meals. Sending tail wags your way. 🐾💚
