FreestyleReviews of freestyle.abbott

I've recently heard that there was recall of faulty fibre sensors. I bear witness to this after yesterdays events. During a walk I started with numbness in my legs ( hypo symptoms I usually get) but sensor was reading a blood sugar of 6.Last night I woke to a blood sugar of 26.8 which the sensor said was rising rapidly. I took a correction dose of 5 units of fiasp quick acting insulin. I consequently went badly low and had to be helped to take lucozade. Given that I was doubting the efficacy of the sensor which 8 hours later was again reading 26 I did a finger prick comparison blood test which read 9. This huge difference in readings could be life threatening and I will consequently be complaing to Abbott and would urge anyone using these sensors to always do a comparison finger prick test when the readings are not as they are estimated to be.

These continuous glucose monitors are absolute junk. I have tried to use them, taken a break, deleted the app, and tried them again, all with the same results. I get a low blood glucose alert almost every time I use one of these things. When I prick my finger, I am ALWAYS in range, and NO the sensors that I have are NOT part of the recall. I have checked them all. When I tried to call their customer service number earlier today it said that there was a 30 minute wait to speak with someone, and there is no way to leave your number to get a call back. I decided to try this evening, just before I wrote this review, just to see if many there was someone there in the evening.. There is not. Here is the kicker. You have to go through a bunch of prompts to get to a recording that lets you know that the office is now closed and that they are open during normal business hours. Super frustrating to have to go through all of the prompts and then get this message. Then I decided to go to support on their website. It says that chat is available 24/7. Right below that it says chat is unavailable. Go figure. Not only is their product junk, their customer service majorly sucks. I used to have Dexcom, their competitor, and I had no problems with them. Unfortunately the insurance that I have now does not cover them. I will not be using this product any longer. One last thing. There is no way you can turn the obnoxious low blood glucose level warning sounds off, unless you power off your phone. If you forget get to turn off your phone, there is a good chance that you will be awakened in the middle of the night with the alarm with an inaccurate reading. The first couple of times I got out of bed and pricked my finger to see if it was true, and it was not. My blood glucose level was well within a safe zone. If at all possible, I would steer clear of the Freestyle Libre 3 continuous glucose monitor.

Get used to finger sticks again. The 3 plus sensor has signal loss 4 or 5 out of 10 times I try to check my blood sugar. This has been ongoing since the low blood sugar readings 3 sensors ago.

Je pensais acheter un capteur de glycémie. En réalité, j’ai souscrit à un programme intensif de gestion de la frustration. Félicitations à Abbott : au 6ᵉ capteur défectueux en 2 jours, vous avez officiellement battu mon record personnel de zenitude. À ce stade, ce n’est plus du contrôle glycémique, c’est un jeu de société : "Combien de capteurs vont mourir aujourd’hui ?". Spoiler : toujours trop. Je ne savais pas qu’une entreprise pouvait être aussi nulle dans son propre domaine d’expertise. Franchement, c’est presque artistique. On dirait qu’ils ont organisé une compétition interne : "Qui sabotera le produit le plus efficacement ?" Mais bravo quand même, car réussir à se couler tout seul avec autant de constance, ça demande du talent. Abbott, vous n’êtes pas juste mauvais… vous êtes réguliers dans la médiocrité. Et ça, c’est une performance.

Libre 2 would not scan. Which is essential to my diabetic needs contacted them 3 days ago and have heard nothing back. Unable to take blood sugars at all. Will be contacting my diabetic nurse to tell them this product is unreliable.

Inaccurate readings and they fall off so easily. I have had all four sensors fall off while just sitting watching tv. I place the sensor where they tell me to and I clean the area and make sure it is dry before placing, but it always seems to fall off within the week. DO NOT USE THIS COMPANY

I started off with a dexcom I was given and loved it. Insurance only covered Libre 3+. I have used 4 Libre 3+ now and 75% of them have had an issue. 2 of them stopped working correctly and needed replaced after about 10 days. Its also frightening how many points off it can be (ranging between 10-40 when working) (reporting extreme lows when its failing). For such an expensive and health sensitive device these are JUNK! Customer service, online and by phone get you no where.

I have been using the Libre 3 Plus for about 7 months. It’s a remarkable device technically, however operation is frequently interrupted by sensor failures occurring for both short, long periods during the device 15 day life cycle. The support people are very pleasant when you finally get through to them which can many times take 30 minutes to over an hour. The automated message warms you that call volume is very high. I think to myself that is because people are calling because the device fails so much. I say fix the problems or get more support people to answer the phones. In the past I have had to be without the meter for more than a week waiting for the replacement. Most recently when I called support the support agent agreed to ship it overnight since I have no other devices from my monthly allotment. In my case Medicare pays for the device and like most things that people get free you tend to not complain when there is an occasional problem. However, the problems with this device have exceeded my tolerance for poor performance and so I am writing this in home of getting action to fix the problems not to tarnish the brand.