Average
91 reviews
Freedom Motors USAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Freedom Motors USA, Inc. (FMI) has been building and selling the safest, most affordable, and reliable wheelchair vans, mobility cars, and accessible SUVs for over 30 years. We offer a completely FREE, at-home product demonstration program to ensure quality customer satisfaction and a tailored consultation process at your convenience.
Freedom Motors USA (freedommotors.com) has 91 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
91 approved reviews, newest moderated first
Karen
Posted
We are in love with our van. It is perfect for our needs. We chose a rear entry, and it is the best choice for us. Our town is small and the parking spaces are not exactly handicap size. With the new van we can park anywhere.
John W. S.
Posted
Beautifully designed rear entry vans. Their design has proven itself over many years. Just took delivery of my second van in the last seven years. Unfortunately, there appear to be organizational disconnects that result in repetition, confusion and diminished quality control. In summary, the product they sell is one of the best while the company itself could really benefit from a thorough organizational review.
Igor L.
Posted
Work was performed well on my own chassis. Very professional, but not to the specs we discussed. Follow up with staff post conversion is very poor with no responses, call backs or solutions. Not very pleased with service, but workmanship was excellent.
Terrie P.
Posted
Love This Company!!!!! I tell everyone about Freedom Motors!!!!!! Love Our Van!!!!!
Paul M.
Posted
This is my third rear entry minivan conversion since 2000. All three vehicles were done perfectly and have provided reliable wheelchair transportation. We take our daughter everywhere we go.
Don H.
Posted
They took extra work day to make it right. Out of their way to make my van right.
Charles
Posted
Communication is key. Especially when dealing with Freedom Motors and the VA. We were not kept informed during the long process. Our free gift came broken. But we are very happy with our vehicle! After purchase we couldn't get any response from anyone from Freedoms Motors about floormats, the 2nd key, or about switching out the wheelchair locks in the van. I would recommend Freedom Motors if u are local in MI where u can reach someone there but not long distance.
Moriah
Posted
Looking back, I wish I would have gone through a different company. The people were nice, and helpful when I asked, but... - they told me the car would take 2 months and it took nearly 5 - the car took so long, I had to re-apply for the loan... the second time around they wanted $2,000 additional down, and my interest rate was higher. -the car arrived with many scratches and nicks... it's a brand new car! -the cars interior was dirty upon arrival... running my fingers across the dash... black!!! - the car had no directions on how to use the locking system or tie down systems that were actually useful. It took me 3 hours to figure out the tie downs and I'm still unsure... I feel like they should provide a YouTube video link or something. -the guy who delivered it didn't check an ID or anything... the cars battery was dead when it got here!!! A lot more went wrong than right in my opinion.
