Marthaarzamendi
Posted
Customer service was really nice and…
Customer service was really nice and helpful.

Excellent
16,738 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
Marthaarzamendi
Posted
Customer service was really nice and helpful.
Valued C.
Posted
Kept trying to be sold expensive fragrances that we’re nothing like the profile I asked for they smelled more like perfume than that. I also really wanted to smell the Tiffany blue, but because it wasn’t open, I wasn’t allowed. Very poor customer service.
Response from Fragrance Outlet· Oct 8, 2026
Thank you for sharing your feedback with us. We regret that our recommendations did not match your scent preferences and that you were unable to sample the specific item you were interested in trying. We are sharing your experience with our team to improve our service and sampling policies. Fragrance Outlet Customer Service Team
Valued C.
Posted
Great company with excellent specialist that knows about the fragrance game!!!!
John
Posted
Helpful and knowledgeable associate
Rhonda J.
Posted
The easiness to place my order
rod
Posted
I like the products,
Belle
Posted
As always amazing!!!!!
Valued C.
Posted
Came in for a quick stop for a perfume and left happy