Fran P.
Posted
When load arrive and could not be…
When load arrive and could not be unloaded because Bobcat was accepted in pieces by driver, and was later told “Drivers just drive”. I hired a transport company that did not deliver a great experience. The driver was not equipped to get the load off the vehicle. They should be paying me since I solved their issue.
Response from FR8Star· Feb 24, 2023
Thank you for your feedback Fran. We are sorry to hear about your less than satisfactory unloading experience. The FR8Star team appreciates your feedback and would like to contact you to go into further details about this particular experience with this carrier. We want to ensure loading and unloading methodology is clear and executed correctly at time of booking and delivery.