Excellent
32 reviews
fountainsusa.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
fountainsusa.com is listed under Nature & Environment in Raleigh, North Carolina.
fountainsusa.com (fountainsusa.com) has 32 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
32 approved reviews, newest moderated first
Pember H.
Posted
The fountain came super fast, it looks beautiful. I really enjoy the sound and it was easy to setup.
Response from fountainsusa.com· Jun 17, 2026
Thank you for your feedback. We are so happy you are pleased with your new fountain. Enjoy!
Callie F.
Posted
I have reached out to customer service twice and have been met with radio silence. The light works on the fountain but the pump appears to be defective. I need to speak with customer service asap or I will be escalating to the bbb and disputing the charge
Response from fountainsusa.com· May 26, 2026
Hi Im concerned to hear that you had a bad experience. I looked through my messages and I only see one point of contact which was only 19 hours ago over a Holiday weekend. As a small business owner we take your satisfaction very seriously. We generally take 24 hours to respond. Please not this is our busiest time of the year. I will be reaching out to you as well as the manufacturer to find a solution.
Linda A.
Posted
I really like this fountain, it was easy to put together. I’m 84 and I enjoy the pleasant sounds. The base was cracked but not bad so I went ahead and used it!!
Response from fountainsusa.com· Jun 17, 2026
Thank you Linda for your feedback.
Ray Q.
Posted
The sales staff is very friendly, and the products and delivery meet my expectations.
Response from fountainsusa.com· May 7, 2026
Thank you for your kind review. We were proud to serve you.
Paula L.
Posted
Great product. Well made and cute design. Solar panel is large with long cord.
Response from fountainsusa.com· May 7, 2026
Thank you for providing feedback. Enjoy!
Jeanette C.
Posted
I live my fish fountain, was definitely worth the money.It was packaged very well and secure
Response from fountainsusa.com· May 7, 2026
Thank You For Taking The Time To Leave Us A Review. Enjoy Your New Fountain!
STEPHANIE ANN B.
Posted
Very responsive. When my order shipped fountainusa.com realized it wasn’t what I ordered and had it pulled back before I received it. They then contacted me and told me about the issue. Shipping is fast.
Response from fountainsusa.com· Apr 22, 2026
Thank you Stephanie for your feedback. We hope enjoy and your family enjoy your new fountain.
Robert W.
Posted
The fountain reminds us of New Mexico really beautiful!
Response from fountainsusa.com· Apr 9, 2026
That is lovely to hear. I used to live in New Mexico so I understand how it must make you feel. Thank you for your feedback and we are delighted you are happy with your new fountain.
