Forwardme.comReviews of forwardme.com

Response from Forwardme.com· Feb 21, 2024

Dear Agrey, Thank you for choosing Forwardme for your shipping needs from the US to Tanzania! We are incredibly grateful for your feedback and pleased to hear about your positive experience with our service. Providing quick and efficient assistance to our customers is a top priority for us, and it's wonderful to know that our team's personal help and responsiveness met your expectations. We're thrilled that you found our service quick, efficient, and satisfactory enough to consider using us again in the future. We look forward to the opportunity to serve you once more and aim to continue exceeding your expectations with every shipment. If you have any further questions, needs, or feedback, please don't hesitate to reach out. Your satisfaction is our goal, and we're here to assist you at every step of the way. Warmest regards,

Response from Forwardme.com· Feb 21, 2024

Dear Elliott, We're incredibly grateful for your comprehensive review and delighted to hear about your fantastic experience with our service, especially as a first-time user. It's always our goal to provide reassurance and support to our customers, especially when they are placing their trust in us with high-value items. We're thrilled that our customer support team was able to address all your concerns promptly and effectively, putting your mind at ease. Your positive feedback on our personal shopper feature and the efficiency of our team is highly appreciated. We understand the importance of timely updates and secure packaging, especially for valuable products, and we're glad that our efforts in these areas exceeded your expectations. Our variety of shipping options and additional services are designed to cater to the diverse needs of our customers, and we're happy you found them beneficial. Hearing that your parcel arrived in great condition and that you were satisfied with the packing reassures us that we're on the right track. Your endorsement of our service and the personal shopper option means a lot to us, and we're excited to have you as a returning customer. Thank you for taking the time to share your experience and for choosing us for your shipping needs. We look forward to serving you again and continuing to exceed your expectations. If there's anything more we can do for you, please don't hesitate to get in touch. Your satisfaction is our top priority. Warmest regards,

Response from Forwardme.com· Feb 21, 2024

Dear Nabil, We are truly humbled and grateful for your kind words and the time you took to share your experience with us. It's heartwarming to hear that you consider us one of the best shipping companies you've ever worked with. Our team, especially our head manager, strives to provide a service that is not only efficient but also compassionate and flexible to accommodate the unique needs of our customers. We understand that life can present unexpected challenges, and we're glad we were able to support you during your crisis by holding your items and ensuring they were packed with extra care. Your satisfaction and peace of mind are our top priorities, and it's rewarding to know we have met and exceeded your expectations. Thank you for recognizing the effort we put into maintaining transparent fees, providing flexible service options, and ensuring smooth and prompt handling of every shipment. We're thrilled to hear that you find our rates, services, and customer support highly recommendable, especially for overseas customers. Your recommendation means the world to us, and we are motivated to continue delivering the high standard of service you experienced. We look forward to serving you again in the future and remaining your trusted shipping partner. If there's anything more we can do to assist or enhance your experience further, please don't hesitate to reach out. Thank you once again for your support and for choosing us. Warmest regards,

Response from Forwardme.com· Feb 21, 2024

Hello, Thank you for sharing your experience and for highlighting what we consider to be the cornerstone of our service - doing what we say. We're thrilled to hear that your purchase arrived 4 days early and that everything went smoothly. Our team aims to not only meet but exceed your expectations, and it sounds like we were able to do just that! We're also glad to know that you found our customer service helpful and attentive. Following up with our customers is an important part of our process, as it ensures that you're completely satisfied with your experience from start to finish. Your satisfaction as a happy customer is our top priority, and we're grateful for the opportunity to have served you. If there's anything more we can do for you in the future, or if you have any further feedback, please don't hesitate to reach out. Thank you again for choosing us and for taking the time to leave a review. We look forward to serving you again! Best regards,

Response from Forwardme.com· Feb 21, 2024

Dear Danah, Thank you so much for your kind words and for taking the time to share your experience with us. We are deeply touched to hear that our customer service team made a positive impact during your time of need. It's our highest priority to treat every customer with respect, understanding, and kindness, and we're glad to know that our efforts to find alternative couriers for your package were helpful. We understand how stressful it can be when things don't go as planned, especially with international shipping. Our team is committed to providing support and solutions, even when facing challenges beyond our control. Hearing that our patience, care, and friendly tone eased your worries truly means the world to us. Your gratitude is immensely appreciated, and we're thankful for the opportunity to serve you. If you ever need assistance again or have any questions, please don't hesitate to reach out. We're here for you and look forward to helping you in any way we can. Thank you once again for your trust in us. We wish you and your cousin all the best! Warmest regards,

Response from Forwardme.com· Feb 6, 2024

Dear Lisa, Thank you for taking the time to share your feedback with us. We truly appreciate your honesty and are sorry to hear that your recent experience did not fully meet your expectations, particularly regarding the shipping costs. We strive to provide our customers with the most efficient and cost-effective shipping options available. However, we understand that international shipping rates can be subject to significant fluctuations due to factors beyond our control, such as changes in fuel prices, shipping carrier rates, and international trade policies. We're continuously working with our partners to negotiate better rates and explore ways to keep costs as low as possible for our customers. We're committed to making our service more affordable and transparent for our customers, and your feedback is crucial in this process. We hope to regain your trust and would appreciate the chance to discuss how we can make your next experience with us a better one.

Response from Forwardme.com· Jan 4, 2024

Thank you so much for your wonderful review! We're thrilled to hear that your experience with our company over the past year has been so positive. Knowing that you've found our package forwarding service speedy, our customer service impressive, and our overall professionalism to your liking truly means the world to us. Your trust and recommendation are incredibly valuable to us. If there's anything more we can do to enhance your experience or assist you in any way, please don't hesitate to reach out. We look forward to serving you for many more years to come!

Response from Forwardme.com· Jan 4, 2024

Thank you for choosing Forwardme.com and for taking the time to share your experience. We are extremely pleased to hear that our services have met your unique shipping needs, especially with the challenge of handling your large and heavy package. We completely understand the leap of faith involved in trusting a new service with important shipments. Your satisfaction and peace of mind are our top priorities, and it's gratifying to know that we could successfully deliver both your lighter and heavier packages, albeit with a bit of extra time for the larger one. Your strong recommendation is greatly appreciated, and we’re delighted to have been able to demonstrate our capability in handling challenging shipments. We look forward to being your go-to service for future shipping needs and will continue to strive for excellence in everything we do. Thank you once again for your trust in Forwardme.com. Should you need any assistance or have more packages to ship, we're just a message away!