Great
64 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From basic home monitoring to fully-customized security systems, Fortress Security provides 24-hour rapid response for your home or business.For the safety of your family or the security of your business, we have an interconnected network of multiple central stations which are equipped with the latest telephone, computer, and back-up power systems available to ensure total uninterrupted service to our customers.
Fortress Security (fortresssecurity.com) has 64 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
64 approved reviews, newest moderated first
Mike M.
Posted
Fortress has the same or better features as ADT, and better than my current company, a small local. While my local company is less expensive,it does not offer the 4G and were not very responsive to my issues. Friendly staff and knowledgeable installer make this an easy choice.
Krisi M.
Posted
Over the years, I have had several security companies for both my home and for business. Fortress Security has been the only company the does what they say they will do and is quick to respond if service is needed. And their prices are great with no surprise costs on their invoices. I highly recommend Fortress Security for both home and business.
Shawn W.
Posted
Awesome follow ups
Michael J.
Posted
Robert was salesman and he did everything that he could to help me get my new security system. He did frequent follow up calls to make sure I had all of the information I needed to make a decision. He answered all of my questions and explained all of the terms to me and helped me the best he could as far as I know.The technician showed up to my home and installed my new security system did a good job his name was Jeff.
Kevin W.
Posted
showed up on time and did what they saud they would
Debbie H.
Posted
We bought our house with fortress security wired and we never had it monitored but I loved that I could secure my home myself and when the system went down we called for repair . We payed the $200 for the technician to come out get our system back up and running. He only reset a code he didn't go anywhere else in the house . After a short while it wouldn't arm again and I called twice but felt like they didn't want to mess with my call because I wasn't a monitored customer . Robert Trahan months later called to ask about my satisfaction with my alarm system and after telling him how unsatisfied we were.. he took the time to listen and talk to me , explain things to me, try to get me to understand the system and helped me to become more knowledgeable and only with that we happily signed up for service
Richard
Posted
I have had little or no interaction with Fortresss Security, other that through false alarms and this is the way I like it. When we have a false alarm, they always call to make sure. They call all numbers until they speak to someone, then alert the police.
Theodora F.
Posted
When first approached by Fortress Security, back in 2004, I never imagined it would be so over-whelming and helpful to have this kind of tool to use to be protected from outsiders. It has been a wonderful almost ten years and I don't regret one day of it.
