TIM R.
Posted
Staff were profession in asking what I …
Staff were profession in asking what I was looking for and assisted me in making a smart decision. I like that staff do not pressure me to buy things I don't need.

Excellent
559 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has 559 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
559 approved reviews, newest moderated first
TIM R.
Posted
Staff were profession in asking what I was looking for and assisted me in making a smart decision. I like that staff do not pressure me to buy things I don't need.
Jason J.
Posted
We bought a 20" and a 16" for my kids for Xmas. Super easy. They held it for us util Xmas eve so Santa could deliver them. We also added a bottle holder to the front handle bars of the 20", needed an adapter and the holder for an additional $30+. When I went to pick up the bikes, the bottle holder was located on the inside of the handle bars. I had to explain to the service guy what a 7yo reach would look like. I'm guessing he doesn't have kids. When I got home and my oldest rode the 20", she had to adjust her grip to reach the brakes because they were backed all the way out. The gearing was also super tough. Easy fixes, but... The 16" was just fine as there are really no adjustments out of the box except seat height. That's to be expected. Overall, the folks are really good, super laid back, and knowledgable. Just those little things.
JASON B.
Posted
Super knowledgeable, I had lots of questions and I was able to buy the right bikes with confidence.
LARISSA V.
Posted
Great customer service!! Very helpful and my son loves his new bike! All of our bikes are from Folsom Bike in EDH. Happy customers!
Response from Folsom Bike· Jan 11, 2018
Hi Larissa, we are so glad we could help you with your son's new bike! Thank you so much for your review and we look forward to continuing to earn your business!
KRISTI
Posted
They are so knowledgeable! They really help us get the right equipment without breaking the bank! Just love the friendly staff!
BECKY C.
Posted
Always helpful, humble, and well informed staff. Other bike shop are closer to where we live, but you are worth the drive
TIM B.
Posted
Folsom Bike is focused on excellent customer service in all aspects of their business. All three of our bikes are serviced flawlessly at Folsom Bike and we are also very please with our purchases. An excellent bike shop and far superior to the alternatives I used prior to Folsom Bike.
JASON F.
Posted
Getting you the right product at a reasonable price. I appreciate that Folsom Bike stops a great selection of products at a broad price range. The staff is friendly, helpful and passionate about cycling and getting people on bikes to have fun! Always a great experience, each visit.