Poor
61 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Folix22 is here to provide scientific hair growth products and put an end to hair loss for millions of men and women.
Folix22 (folix22.org) has 61 customer reviews on Rated Honest, with an average rating of 2.1 out of 5.
61 approved reviews, newest moderated first
Danny R.
Posted
This is a scam company. I purchased 3 bottles for my son in Dec with zero results. I wanted to refund the last unused bottle they refused. I had to emailed them for weeks until they reply. For any other question, they reply fast! Go figue! The money back guarantee for 18odays that they claim is a scam.
Response from Folix22· Apr 5, 2024
We have sent you an email for us tor us to process a refund for your order.
Greg
Posted
You can buy the crap at Walmart for a fraction of what you sold it to me for. What a rip off 😡 Also the non-legitimate Facebook ad rip off
Response from Folix22· Mar 27, 2024
Here at Folix 22, we prioritize the authenticity and quality of our products. We want to inform you that replicas of Folix22 are circulating on Walmart. Rest assured, we are actively collaborating with Walmart to remove these replicas and uphold the integrity of our brand. To ensure that you receive genuine Folix22, we advise purchasing only from our official websites: www.folix22.com and www.folix22.org.
Sandra B.
Posted
I have been trying to return my order since February 9, 2024 and it is now March 17, 2024 with no luck. They say they are moving and I cannot return at this time because they don't have a new address???? But they did offer me a 50% refund and I would get to keep the product. Why would I want only a 50% refund when I paid over $300. for the product. I just want to return this product and get my money back. I have done some research and this product is not for me. I have female pattern baldness and this just won't help.
Response from Folix22· Mar 21, 2024
We have submitted a refund request for your concern. We have also sent you an email response regarding your concern.
Linda G.
Posted
BAD COMPANY! Yes I purchased Folix22 but I tried to cancel the order within a hour after purchase but the company told me it was basically too late to cancel. Then they told me to wait until my order arrived and then they would send me a return label. I waited for arrival then requested a label and they told me to refuse the package when the product arrives. Then they told me they didn’t provide labels. Now they just don’t respond in customer help emails from me and there isn’t a phone number that you can contact. Their return policy is bull. Typical Made in China Co.
Response from Folix22· Mar 21, 2024
We've sent you several emails to help with your concern. Please check your inbox, including spam/junk folders, for detailed information. Let us know if you need further assistance
Esay V.
Posted
The website indicated I was purchasing one set of product and I chose some shampoo etc, Then I was billed for a double order of folix 22, So they do not show you the complete order first before billing. It took forever to even get the parcel packed, shipped or a tracking number sent. I eventually got something that looks like a tracking system but I have no idea if I am being scammed yet or not. Will have to wait I guess. As soon as i do get the parcel I will gladly post another review. Esay Valloo
Response from Folix22· Mar 10, 2024
We sincerely apologize for any inconvenience caused by the delay in processing your order. Upon reviewing our records, it appears that you have placed multiple orders for the Folix22 Hair Growth Formula™ 4-Month Supply + 2 For Free (total of 3) under order number 2542. Unfortunately, our system does not allow modifications to orders once they have been placed. In our efforts to assist you further, we have exhausted all available resources to expedite the processing of your order. However, we regret to inform you that there seems to be an issue with the shipping address for order 2542, as reported by our shipping partner. In light of this situation, we would like to offer you two options for resolution: a replacement order or a refund for order 2542. We understand the importance of resolving this matter promptly and will proceed with your preferred option upon receiving your response. Once again, we apologize for any inconvenience this may have caused, and we appreciate your patience and understanding. If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can.
Kay S.
Posted
I made the first contact 10 mins after paying for this item requesting it to be cancelled and refunded. No reply same with a further 4 emails. Then told too late to cancel as will now be in process of being sent???Dishonesty very much the theme and then told once I receive it to send it back so I pay again.i will never purchase from this place ever again bad taste bad publicity
Response from Folix22· Mar 4, 2024
We sincerely apologize for any inconvenience you've experienced. As discussed in our previous conversation, we'll be more than happy to initiate the refund once the item has been returned to us. If you choose to refuse the delivery, please rest assured that upon receipt of the item, we will promptly proceed with processing the refund for you. Should you have any further questions or concerns, please feel free to reach out to us at any time. Thank you for your patience and understanding.
Bob K.
Posted
Haven’t received it yet?
Response from Folix22· Mar 1, 2024
Thank you for your feedback Bob, As per checking your order is now in transit and we have sent you a separate email regarding your order.
Michelle J.
Posted
I ordered this in December! Was never received. Have emailed the company continuously and have not received any response with regard to refund. Do not order from this company!!!! Folix 22 have finally today 1st March got back in touch with me they have apologised and authorised my refund. Thank you
Response from Folix22· Mar 1, 2024
Hey Michelle, it shows that your order was delivered at your delivery address. We have sent you an separate email regarding your concern and we are here to help you.
