FlyingeagleskateReviews of flyingeagleskate.com

Item we ordered was not in stock. They offered upgrade for same cost. Very happy with customer service and highly reccomend

Just save yourself the headache and do not buy directly from this site. I tried to order a pair of skates and matching-sized wheels on May 21st (2026) --- waited, waited, and waited. 'One eternity later' - June 3rd - I finally got an email from them saying that they were actually out of stock. Even though their website said they were available when I ordered (and still does). They tried to push me into a color I didn’t want (I ordered a funky bright colorful pair - why would I want black instead? Liiike no.) So, trying to give them the benefit of the doubt and make it easier for them, I found a different pair (in super cute pink) that unmistakably showed up as (yes, again, still does) "in stock" and offered to pay the difference. Guess what? Out of stock too - and they again asked if I wanted the black pair instead (Again, noooo.) I mean, their website is just a wish list at this point. When I finally just asked for a full refund, they just ghosted me. For days (Yes, I followed up with them just in case they missed my email), I had to literally file a chargeback with my bank just to get my money back. And of course, the second the bank gets involved, they suddenly learn how to reply to emails, demanding I cancel the chargeback before they give me my money. Nah diggie daaawg. The dispute stays open. Absolutely zero trust, terrible communication, and a totally broken awwwwful inventory system. Avoid at all costs if you know what's good for you.

They were quick responding my email and making corrections on my account

Overall, I’ve had a very positive experience with Flying Eagle. I originally had a sizing issue with my first pair, which was completely my mistake since I didn’t properly measure my feet beforehand. Even though the skates ended up being larger than my actual size, I was honestly still blown away by the quality, comfort, and overall feel of the skates once I tried them. That experience alone is the reason I decided to go through the exchange process instead of simply switching to another brand. Their customer service stayed in communication with me throughout the process and ultimately helped me find a faster and more convenient solution within the United States. I currently own three pairs from this brand, including the Flying Eagle Eclipse Inline Skates, and they honestly do not disappoint. The skates feel premium, durable, very customizable, and extremely fun to ride. One recommendation I would give to new buyers is to always measure your feet in centimeters before ordering (inline skate sizing can fit differently from regular sneaker sizes). That is the best way to avoid sizing issues like the one I experienced. Despite the complications that can naturally happen with international sizing exchanges, I truly appreciate the support I received and the effort the team made to help resolve everything fairly. I would absolutely recommend this brand to anyone looking for high-quality inline skates.

I am incredibly frustrated with my experience buying from this company. I ordered a pair of skates that unfortunately ended up being too small when they arrived. I have been trying to process a simple exchange for over a month now, and the entire process has been an absolute nightmare. They forced me to pay extra fees just to do the exchange, and on top of that, I had to cover the return shipping costs out of my own pocket for the skates that didn't fit. Even after paying all these extra costs and waiting weeks, I still don't have my new skates. They haven't even bothered to send me a tracking number for the replacements. The customer service is totally unhelpful and they do not seem to care about resolving the issue. Save your time and money and buy your skates somewhere else.

Ordered some F6S skates that turned out to be out of stock. The FE team contacted me that same night and offered to send the F6S pro skates at the same price! Great service, definitely would shop from again. Anxiously waiting my new skates! :)

Hi there! I had a disappointing experience this time. It was my first time with the brand and I was really excited. I ordered a pair of skates and six led wheels but the package arrived incomplete. I’m still waiting for a response from customer service. It’s been three or four days and I haven’t received any kind of reply. I won’t be buying from them again. The waiting times were excessively long and they didn’t provide a real tracking link. For example, I requested the carrier information multiple times but ultimately they didn’t give it to me. I’m still waiting for my reimbursement.

FlyingEagle skates are amazing! Comfortable, smooth, and super fun to ride.