Average
103 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Best for sale by owner (FSBO) opportunities with Fizber. FSBO house selling, i.e. in the for sale by owner manner will save your money, while Fizber will save your time and efforts. The largest database of FSBO and agents-sold houses can be found here. Sell your FSBO house with us.
Fizber.com (fizber.com) has 103 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
103 approved reviews, newest moderated first
Virginia M.
Posted
I was very pleased with the amount of customer service I received from Fizber. I'm not very good with computers and was having problems downloading my photos to me free listing. I called the customer service number and got to speak with a real person! She told me not to worry and to email them to her and she would help me out. I emailed my photos to her and she completed my listing for me! I highly recommend Fizber.
Liz
Posted
We had a great experience with Fizber.com. I bought the MLS for our home we were selling for sale by owner. We ended up getting an offer before I could even finish our forms for the MLS. I called to see if we could get a refund and because it never got to be on the MLS I got a full refund. We will definitely use them again.
Shawn
Posted
Please stay away from this company if you'd like to keep your sanity. The whole listing service is a disaster from start to finish. Here is why you should NOT list with Fizber: 1. They just pass on the responsibility of listing your property to an independent broker, over whom they have no control afterwards. In my case, the broker was too slow to respond to any inquiries, costing me valuable time to make changes to my listing and post open houses on time 2, Speaking of open houses, there is an additional charge of $25 PER DAY for each open house. WHAT? This is not mentioned anywhere, but once you have signed up there is no option but to pony up the additional money. Also, any change you want to make to your listing is another $25+ every single time!!! Plus $25 to cancel after you have been put through a nightmarish experience. 3. The listing description (the most important aspect of a listing) is limited to just 3 lines, which is ridiculous. How can one possibly write a marketing description for a listing in 3 lines? Why this artificial restriction? 4. My listing did not show up on Zillow, probably the #1 site where buyers go to check out a property. I went back and forth several times between Fizber and the listing broker, but nothing was done to address it. 5. Finally, the customer service. Customer service is great when they are selling you the service, but when something goes wrong it's non-existent. After I started complaining about the broker's slow response and my intent to cancel, the agent who was so sweet earlier stopped responding to my emails and voicemails altogether. You are also at the mercy of the listing broker to forward you any leads or inquiries on your listing, and if you are unlucky enough to get one like I did, you can't be sure if they are forwarding you ANYTHING. I did not get a single lead forwarded to me, yet when I listed afterwards with a local agent I sold the house in 2 weeks. Do yourself a favor and list with a local agent - it is so worth it!
Jeff S.
Posted
This is a ghost of a company. They promise real estate seller and buyers leads. They took my money and never provided a single legitimate lead. Then you can't track them down and they never return calls or email. Now, months later I am still trying to get them to stop charging my credit card. I am having to file fraud claims and will probably go to a lawyer. I want my money back - everything I have paid this company! They should cover all my wasted time too
Russ
Posted
The representatives at Fizber purposefully posted an MLS listing without my consent and charged me $270. When I called, they refused a refund. Even with them posting without my acknowledgement, I called to have it taken down within 1 hour of the listing. They took it off the MLS but refused to refund me any money. I called Richard several times a day for over 2 weeks with not 1 single returned phone call after the posting. Do not ever use Fizber. They are unethical. Also, they tried scamming me out of several other illegitimate products. Trust me, stay away!
Response from Fizber.com· Jul 24, 2019
Russ, we understand your frustration on not qualifying for a full refund. Fizber’s refund policy was communicated to you at time of purchase through phone, email, and it is clearly stated on our website. As shared, our customers can receive a full refund of their MLS purchase within 30 days of purchase for any reason as long as the official MLS documentation has not been completed (filled out and signed by you) and returned to the broker. Fizber did not charge your card without permission, you contacted Fizber by phone and purchased our Flat Fee MLS from a Fizber representative over the phone, providing your payment information at that point. Additionally, Fizber did not place your property on the MLS without your consent. After you purchased the Flat Fee MLS from Fizber, our flat fee broker contacted you through email, directing you to the documentation requiring completion in order for your property to be posted on the MLS. After you completed this time-stamped documentation, your property was listed on the MLS shortly after. We understand and can appreciate changing your mind and wanting to go in a different direction but we fulfilled your purchase and placed your property on the MLS after you signed and acknowledged that all of your property information was accurate and true along with your approval to list your property on the MLS. We wish you nothing but the best in selling your condo!
Loretta H.
Posted
The absolute worse Customer Service ever! Rude and obnoxious when there is no reason to be. If I could give Fibzer zero stars I would have. The paper work is daunting and don't expect help. If you ask a question you will be criticized for not checking the FAQ's first. All they want to do is sell you more and more stuff, such as re-list every 10 days for $75 or in our case we are mixed use and they tell us on one hand we are Commercial so we can't be also listed under Residential, but if we pay $149 more, then we can??? Because of the home based business we operate, we felt we are the best one to show our property and wanted the extra exposure of being listed on MLS. We regret not hiring a real Real Estate Agent who would have worked with us on this point.We thought we had 30 days to cancel, but apparently only if you don't finish your listing, once it's up you can't get out of it. Don't make our mistake.
Marcy Z.
Posted
Lynn Chapman is amazing to work with!!!!!!!!!! Selling a house is a very stressful experience , and yet she is making it not so stressful. She is absolutely wonderful, very knowledgeable and patient!!!!! Sincerely, Marcy Zucchini
Asim
Posted
I was able to make under contract three of my listings via FIZBER’s MLS option within a month on average which also saved my $$$ in listing commissions. My overall experience is great and will consider FIZBER for my future needs too.
