Poor
316 reviews
Fixd RepairHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Getting repairs on your home has been much harder than it needs to be for far too long. Fixd joined the industry to change the home service market by putting the homeowner first. We offer upfront pricing, in-house technicians and on-demand scheduling through our app. We're giving power back to the homeowner so they can manage their home frustration-free.
Fixd Repair (fixdrepair.com) has 316 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
316 approved reviews, newest moderated first
Herbert
Posted
Fixed reacted in a timely manner and was very knowledgeable and professional while addressing our concerns.
Response from Fixd Repair· Jul 10, 2019
Happy we were able to help Herbert! Thank you for the review!
Oscar
Posted
👍👍👍👍👍👍👍👍👍👍
Response from Fixd Repair· Jul 4, 2019
Thank you for the 5 star review Oscar!
Me
Posted
Terrible response time if any response. Agents constantly lie as well as insufficient techs
Melinda
Posted
they seem ok. customer service not extraordinary.
Chris
Posted
Very difficult to get on schedule for repair. It is not right to charge someone for third party provider if you do not have the resources to schedule a service call. You guys have been my #1 referral to my clients but I cannot continue to refer you if it is this difficult to get on the schedule.
Norma
Posted
They have come out to my home and have t been able to fix the problem.. it’s been a nightmare and they take almost a week for a tech to come out to my home..
Michelle, Flower Mound, T.
Posted
We love Fixd, their honesty and solid work are incredible..but who else charges labor by the minute (rather than by 15 or 30 min chunks) and guarantees the price they agree to no matter what else pops up during the work?? Plus, the warranty price goes DOWN after the first year on their plans, and it was the lowest price to be found to begin with!! You'll be glad you gave them a shot!
Response from Fixd Repair· Jul 6, 2019
Glad to hear you love our pricing features Michelle! We thank you for being such an awesome homeowner.
Lena
Posted
For the most part, Fixd has been really good and responsive. However, recently, when they told me they would offer me cashout in exchange for fixing my washer, they never sent me the check they promised.. I call several times, emails numerous, and text with no confirmation. It has been rather frustrating. Like I said, in the beginning they were great and now... it's non-responsive.
