Fitness Parts WarehouseReviews of fitnesspartswarehouse.com

The ability to identify the correct part for my machine the first time.

I was shipped the wrong part, based on my initial search using the iFit NTL number. Initially, I complained that there wasn't a picture attached to compare to what part I had. In the end, the correct part was out of stock, and I had to return the incorrect part. I found the correct part on Amazon for $100 less, and it was shipped the same day. Lesson learned? It's better to go with Amazon, as returns are easier when a mistake is made, and you don't have to pay to return it or incur a restock fee.

Excellent customer service!! Highly recommend!

Professional manner, quick shipping.

Product that I needed came 2 days earlier than expected and worked just as expected.

Extremely slow shipping

Part is exactly what we needed!

What I liked most was the quick response to customer service on the correct parts for my Norditrac Elliptical. Other places threw the wrong part numbers and it wasted time for me getting my machine up and running. Now shipping charges high for the weight of the shipment and it was sent in two parts, but still in the end a great experience. Will purchase from again.