Judi M.
Posted
Took two days for someone answer…
Took two days for someone to answer my call. Placed on hold and the call dropped several times. And almost two months to get the job completed.

Poor
474 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
First Premier is a Nationwide Home Warranty company that offers affordable plans to protect your appliances & Major systems in your home.First Premier is also proud to offer a special discount for Healthcare Professionals, First Responders, and Active-Duty/Veteran Military members.Call us today to hear more about our Discounts and Promotions!
First Premier Home Warranty (firstpremierhomewarranty.com) has 474 customer reviews on Rated Honest, with an average rating of 2.5 out of 5.
Showing 11 reviews with 2 stars · Clear filters
Judi M.
Posted
Took two days for someone to answer my call. Placed on hold and the call dropped several times. And almost two months to get the job completed.
Fred L.
Posted
Takes too long to answer. I have tried for over 10 days and gave up after 45 minutes on hold each time
Steven
Posted
Always something in their contract eliminate their needs to repair the item I’ve called for very disappointed, but they’re the third company I’ve tried and they all do the same thing
Holy H.
Posted
The yearly price is fair (with discount) but it all doesn't matter because of the service. I expected low price and nice service but it's not achievable with them.
Melinda B.
Posted
I don't trust this company anymore. The hidden fees for everything, service fee call is not even close for average.
Samuel T.
Posted
It’s been very bad, I’m trying several times to call and no answers, so the costumer service is really awful 😞 issues not solved, I’m getting ready to cancel this company.
Nancy
Posted
I felt pressured to enroll. I wanted to review the company further before enrolling. Isaac assured me I could review and cancel if I wanted. We I called back to cancel her was rude and still insisted I wait
Realtors R.
Posted
The company declined (for BS reasons) 2 of 3 Warranty requests. Basically I paid $1200 to replace a washer pulley! It's a scam!