Great
825 reviews
First DayHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At First Day, we take a science-based approach to help improve the lives of families. We offer multivitamins made from a blend of 12 organic fruits and veggies, perfect for all age ranges: busy moms and dads, moody teens, and kids with the pickiest of palettes. After completing numerous studies, expert nutritionists formulated our products to complement the eating habits of the modern family. Backed by science and a money-back guarantee, we are dedicated to helping families live happier, healthier lives. If you have questions about our products or your order, reach out to us at [email protected] and we’ll happily assist you!
First Day (firstday.com) has 825 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 149 reviews with 1 star · Clear filters
customer
Posted
I have yet to recive my order
Response from First Day· Sep 2, 2026
Hi there, we’re sorry your order hasn’t arrived yet. We understand how frustrating a delayed delivery can be. Please reach out through our Contact Us page with your order details so our team can look into this for you.
Mama D.
Posted
I initially liked the product so I subscribed. I needed to update my subscription and made changes. I was just shipped all of the previous products that I removed from my subscription. Customer service basically said I don’t see that you tried to make any changes so tough luck and the subscription process on their website is an absolute nightmare. It says you can manage your subscription, but in actuality, you can’t cancel it. You can remove items until you have one item left and then it is impossible to get rid of it because there is nowhere that allows you to cancel the subscription completely or remove the last product. It only allows you to swap it for something else or change the delivery frequency. I’ve been in touch with customer service and was told too bad for you. Found them incredibly useless and still have a subscription I had to push it out a full year just so I have time to figure out how to get it to stop.
Response from First Day· Sep 2, 2026
We’re sorry to hear about the difficulties you experienced with managing your subscription. We understand your concerns regarding the cancellation process, communication, and the products included in your subscription. Since we don’t have access to your account details through Trustpilot, please reach out through our Contact Us page so our team can review your concerns directly.
Lyndsay
Posted
I have tried to cancel my membership 3 different times no one responds to me or gets back to me and it’s really frustrating.
Response from First Day· Sep 1, 2026
We’re sorry you’ve had such a difficult time getting a response. We understand how frustrating it is to reach out multiple times without resolution. Please contact us through our Contact Us page with your details so our team can assist.
Bj M.
Posted
Tried to cancel my subscription (it was going to be temporary) but apparently they never canceled it. Found out it wasn't canceled when the auto charge happened with absolutely no reminder. I contacted them immediately via email and website chat. Got no reply from the website chat but did get an email stating that an order is impossible to cancel. If this is truly the case they need to make some common sense customer friendly changes as this being non cancelable is outrageous and horrible customer service. I have continued to try and contact them over 20x with no reply. Stay away from this company it's obvious they don't care about their customers. They have now lost a customer who was spending hundreds of dollars a month with them. I will never do business with this company again.
Response from First Day· Sep 1, 2026
We’re truly sorry for the repeated attempts to reach us without getting the help you needed. We understand how frustrating this has been. Please contact us through our Contact Us page with your order details so our team can review and assist.
HH
Posted
I have tried to cancel my so called subscription, but cannot find that I have a subscription. I keep getting charged and shipped stuff every month! Figure it out!
Response from First Day· Aug 31, 2026
We’re sorry this has been such a frustrating experience. We’d like the opportunity to help clarify what happened and address your concerns. Please reach out through our Contact Us page with your order details so our team can assist further.
Destin
Posted
There is no option to cancel or even remove my card, can't even pause subscription indefinitely. Vitamins themselves seem okay but subscriptions are like permanent agreements evidently.
Response from First Day· Aug 31, 2026
We’re sorry the subscription experience left you feeling stuck. That’s not the experience we want for our customers. Please reach out through our Contact Us page with your order details so our team can review this and help resolve your concerns.
Deborah K.
Posted
Delayed shipping/delivery, disappointed because they seemed to be helping my grandson.
Response from First Day· Aug 31, 2026
We’re sorry your grandson’s order was delayed, especially when you were relying on it as part of his routine. We understand how disappointing that can be. Please reach out through our Contact Us page so our team can look into the delivery and help.
Mary
Posted
Problem with Cancelled subscription The last time I ordered I pressed one time order and when I got my payment receipt it showed I subscribed which I didn’t. I immediately messaged First Day and they said they would cancel the subscription. Now a month later I just received an order from FD that I did not place. Very disappointed.
Response from First Day· Aug 29, 2026
We’re sorry for the frustration caused by the subscription issue, especially after you contacted us to have it cancelled. We understand how disappointing this must be. Since Trustpilot doesn’t provide order details, please reach out through our Contact Us page so we can review this further.
