Ana M.
Posted
Their products are awesome
Their products are awesome for reasonable prices. The customer service is always willing to help. I recommend Firmoo.

Excellent
6,647 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
6,647 approved reviews, newest moderated first
Ana M.
Posted
Their products are awesome for reasonable prices. The customer service is always willing to help. I recommend Firmoo.
Monica
Posted
Glasses were delivered on a timely manner. When I wanted to do a return the customer representative, Restina, was very helpful and gave me a solution that was better than I expected. Beyond satisfied, thank you Firmoo!
Kyu K.
Posted
The glasses fit very well!! Very pretty design 10/10 would buy again. Less strain to my eyes I got the blue light protection glasses.
P. H.
Posted
My glasses came fast was very surprised. Where can you buy a pair of glasses for $1. Mine are prescription reading glasses. Love my glasses wearing them as I am writting my review...
Fatuma
Posted
I cannot thank God enough for firmoo. I'm tired of looking geeky, or out of place with local opticians glasses. Atleast now I can accessorise with trendy, unique and affordable firmoo glasses. My main issues with ht glasses, as someone with low bridge nose, and a headscarf, glasses usually hurt my nose and just don't feel right. My face shape keeps changing due to the manner I tie my headscarf. However, firmoo's glasses are perfect for blacks, ethnic minorities and Caucasians. I was reluctant at first, but when my glasses arrived in 2 weeks time to the UK, this made my day. The packaging and glasses case are beautiful. For UK, choose express shipping, only $12, unless you are patient enough to wait abit longer. No custom charges/fees, direct delivery to your door, by DHL, and I was updated throughout. I had add ons on my glasses, and it still arrived in 2 weeks.
yvonne E.
Posted
if i could give negative stars i would. i sent them my order in dec 2018- by may 2019 they still had not sent me glasses or a refund. beware
Response from Firmoo· May 14, 2019
Hi yvonne erdmann, We checked your order details and all of our email records. We got your feedback that you received your eyeglasses on Dec. 18, 2018, but you could not see clearly. Our representative asked for the original prescription for checking. It took a long time for us to get your reply and it seemed that you did not receive some of our emails. When we got your original prescription, we found that you entered the wrong prescription for your order. Our representative offered you an exchange solution, but you preferred a refund. So we issued a refund of USD$81.89 after that. For refund can only be credited to your original payment account, it may take up to 30 days for your credit card company to handle it. Hope you can kindly understand. Sorry for any inconvenience this time. We will try our best to offer you better eyeglasses and shopping experience. Hope you can have another try and have a great experience with us next time. Sincerely, Firmoo Customer Support Team
Tom C.
Posted
Have been using Firmoo to purchase prescription glasses for several years. Top quality. Great prices. Solid customer service. So glad to have an alternative to overpriced brick and mortar opticians.
Aman Veer S.
Posted
Great fit, great price, great service👍🏻 Best in the business.