Excellent
710 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Fine Linens (finelinens.com) has 710 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
710 approved reviews, newest moderated first
Susan C.
Posted
Too hard to return merchandise. Too hard to reach the store or Customer Care. No one answers. Horrible service. The rigamarole that I am having to go through to return merchandise that was suggested in a totally wrong color is ridiculous and I won't ever shop at FineLinens again because of this.
Suzanne
Posted
Good service! I love the napkins that I bought to go with a table cloth that I had already bought..
Leslie
Posted
I so enjoy shopping at Fine Linens. Their breadth of product, efficiency, and professionalism are wonderful. I know I will receive the quality products I order. Going to one site for most of my linens needs is a luxury. Thank you!
Laura
Posted
I love Fine Linens! They have the exact sheets that I need and if there is any problem with an order, their customer service is great. I stay on their mailing list to keep up with the sales so I always get the best deals and free shipping.
Satisfied Three Time C.
Posted
Fine Linens is just as advertised! And, my return was processed efficiently!
Howard
Posted
Had to call the store twice about my order and both times the staff was incredibly nice and helpful. Absolutely would recommend this store.
Norma
Posted
My first purchase from Fine Linens was placed by phone with a very personable gentleman, and my most recent purchase was transacted online. In both cases, the process was straightforward and the merchandise was delivered within a relatively short time period. Although I was focused on products from a particular manufacturer, Fine Linens offers a wide array of merchandise and I expect to explore other options in the future.
Becky
Posted
I love the bamboo towels I bought! I will say the "nude" color I chose turns out to be more of a light pink in person. Not a big deal but in the picture on-line the color looked more sand than pink. So just something to note. The towels are soft, lightweight, and very absorbent. Just what I wanted. I like the size of the towels as well. I bought 4 towels and 2 hand towels. Hand towels are a bit large but again not a big deal. Overall very happy with my purchase. Would buy these towels again for myself and as gifts.
