Find a GraveReviews of findagrave.com

I was looking for a friend and her name, info, photograph and the cemetery where she was buried came up. I was so sad my friend had died... until six months later I received a call from her and found out she is still alive. Findagrave.com is totally unreliable. Avoid this site at all costs.

The site has gone from a nice virtual cemetery to a big family tree site.

Signing in and registering is a nightmare. Half the time it doesn't register things properly. I had to register 4 times, all because I was trying to send flowers to a single grave. The first time I used a Firefox relay email and it said there was something wrong with the email. I didn't blame them for that, but when I used my real email it did the same thing. I had to re-register the second time because it didn't realize the captcha had been completed. Then, even though I activated my account through the email, it didn't register that I did that either and I had to have the activation email sent again. And then after all that, it still wouldn't let me sign in because "Something's wrong with your email/password" ????? Why do you even need to sign in to do something as simple as send a digital flower?

My recent experience with Find a Grave left me deeply disappointed. I contacted them regarding an ongoing situation with a volunteer, Becky Bergstrom, who has repeatedly interfered with my family’s memorials. I provided clear documentation of my identity, including my birth certificate and my mother’s obituary listing all her children. Despite this, Becky was not asked to provide any proof of her own connection to my family, yet she retained control over certain memorials. When I tried to explain the history and the distress this has caused, the representative handling my case, Charla Ann, dismissed my concerns and demonstrated little empathy. In her final message, she questioned why I believed Becky might be mentally unwell — despite the detailed accounts I had already provided — and even suggested I should be “grateful” to her for maintaining the gravesites. While I appreciate the concept of Find a Grave, my personal experience left me feeling unheard, unsupported, and treated unequally. In sensitive matters of grief, consistency and compassion should come first — unfortunately, that was not my experience. Grief is hard enough — the way I was treated here made it harder.

I had a memorial I made for my Uncle. Someone else made a memorial for him about 2 weeks later. Someone reported the duplicate & removed the other memorial, but Findagrave took control of my memorial and took it out of my control. Yes my Uncle is a famous celebrity & he was marked as my uncle, but how can they just take him out of my memorials without asking me to even transfer first> This is bullshit!

Bullies on the site. Seriously bad ones. I was threatened daily until I finally disconnected my account. Turned it in to the site managers and never heard back. As soon as I disconnected they told me they couldn't do anything since I disconnected from them. What a waste of time. I agree with all the other reviews about people wanting to have as many as they can have. And they do NOT give you your relative like their policy says. Lazy customer service, which is no service at all. Not sure what this site if for, maybe just to have a photo of the gravesite, but certainly nothing more. They had wrong info on my immediate family and one guy told me if I wanted it changed I needed to send him all the records and certificates (death, birth etc.). That's not up to them. Frustration abound.

They allowed me to correct my grandmother’s dates of birth and death (given incorrectly by a 3rd or 4th cousin) - but now someone called Julia has taken over my account (no relation) and I cannot sign in to make further corrections, recently discovered. So Julia is now responsible for altering history.

Find a Grave is a joke. I made pages for my nephews adopted family. A man listed the cemeteries before I did and they gave him my pages. I thought you were entitled to the pages of family members? Now some egotistical old man who didn’t even care that was my extended family has them? Unbelievable.