Luisa M.
Posted
I'm just not a fan of the new formula…
I'm just not a fan of the new formula of the concealer. I think the old one was amazing. I used to get compliments on my skin all the time. Maybe I have the wrong shade, but it's the same shade that I used before. That's frustrating also when you're an existing customer, trying to find the right shade with the new formula if they aren't consistent. (Even though they share a name)
Response from Fièra Cosmetics· Dec 8, 2025
Hello Lusia, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that the new formula hasn’t been the right fit for you, especially after having such a great experience with the previous version. We understand how frustrating it can be when a shade doesn’t feel as consistent as expected. Your feedback is incredibly valuable, and we’ll be sure to pass it along to our product team. Please remember that every Fièra purchase is covered by our generous 30-day money-back guarantee, so you’re always protected if something doesn’t work out as hoped. If you need any help, our support team is here for you. Warm regards, Victoria from Fièra Cosmetics



