FedexReviews of fedex.company

I came in with my own stack of papers needing a few tabs and a coil binding. I had come in a few days earlier but there was an internet outage. He was compassionate on that day about not being able to provide service and when I returned a few days later, I was surprised I did not have to spell out what I needed and repeat myself several times. In fact he did things intuitively and according to my notes without discussion. I was extremely impressed. I thought he was reading my mind but he saw my notes and figured out where to put the tabs. It was crazy how uncomplicated he made it for me.

My tax extension is up today and at 6:10 p.m. my bookeeper gave me an unexpected last minute document that had to be shipped with today's date. I panicked. I called around and found this location was open till 7:00. I called and said I thought I could be there just before 7:00 and Jules and Tyler, the employees, said they would be there for me and help me. I got a bit lost and had to call them yet again and they were so patient to stay on the phone and help me find them. I then arrived I think at 7:01 and they welcomed me in, did NOT make me feel bad, had a great friendly happy funny disposition, which cheered me up; then stayed after and helped me print out my document (I was having trouble with my email) and gave me shipping options. They were SO kind and SO amazing and SO helpful because I was SO stressed and they calmed me down with their most awesome attitude! They saved me $1,000's of dollars in fines because of their willingness to watch out for my arrival and commitment to stay after with me and get my document printed and shipped out. Obviously they care about people and their job is not just a job to them. I tried to give them a generous tip because they were so kind and went above and beyond and saved me SO much money in late fees with IRS and they SO deserved the tip; but they said they were not allowed to take tips. So not only are they knowledgeable, kind, patient, understanding but they are also honest and loyal to their employer! I know there are employees out there that certainly would have taken the tip. It was generous. Anyway, I cannot say enough about this location and Tyler and Jules. In a world where awesome customer service is EXTREMELY rare and ineptitude is at an all time high, these guys are to be commended. If they were my guys I would give them a raise!! Thanks FedX. You have great employees over there at PAEKO location, (Everett Mall Way, Everett WA) Stephanie

My experience of Fedex has been absolutely exceptional. I must admit from drop off of my parcels to the timely and professional delivery has been exceptional. I am totally pleased with the service. My buyers have actually written to me to thank me for the pleasant service Fedex have provided. This has never happened before. I wish to say a huge thank you for a job well done!

I've never had many issues with them. Used the for years.

I don’t understand all the negative reviews! Great service

I would like to thanks Fedex and Mr Nadar who work at amman airport customs who mange to find me my lost item that was lost due to bad repacking from the ship7 shipment company one of the great companies that i love to ship with along with aramex a lot better service then dhl

Excellent customer service from the East Northport, NY location...especially from Kareem, who is super polite and helpful!

Despite internet information to the contrary, FedEx appears to be less expensive and more accommodating. Here's my experience: Tried to use UPS Website to ship package. Application generated 2 shipping labels. One viewable the other not. Two bills generated on my Credit Card Account. One for $65.97, One for $82.57. Undisclosed charges were included for "extra's" like a confirming email. Went to local UPS office for assistance. They said the only thing they did was tape labels and take money. Wanted more money for extra packaging. Went to FedEx. Handed them my package, they supplied necessary extra packaging at no charge. Total cost $61.26 for next day AIR(no charges for pkg, email alerts, etc.) Pkg delivered next day before noon.