Fastport Passport Reviews | Read Customer Reviews of fastportpassport.com

Fastport Passport Reviews | Read Customer Reviews of fastportpassport.com

Fastport Passport reviews

733 approved reviews, newest moderated first

Ri V.
Posted Apr 26, 2019
This was a savior and I got updates as…
This was a savior and I got updates as well as the passport when expected.
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myranda
Posted Apr 24, 2019
Scam
They charged my bank $140 before i was finished with my application. They then tried to charge me an additional $200 not including fees. There are at least 10 instructional pages for you to go through and by the time you reach paying more money, they will not refund you. I am now out of the $140.
Response from Fastport Passport· Apr 24, 2019
Greetings, Myranda. Thank you for reaching out to us in regards to your experience. Per our website and terms of service, we are a third party expediting service, and our fee is paid in addition to the government's expedited fee. We reiterate this within our instructional checklist you are emailed after purchase to clearly identify the fees that need to be paid and the documentation involved in applying for a passport. If you have any further questions in regards to how you would proceed with our service, or our cancellation policy, please feel free to reach out to us at (877) 910 7277. Thank you.
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Chris P. I.
Posted Apr 20, 2019
Madeleine helped me out with anything I…
Madeleine helped me out with anything I had a question with and went out of her way to ensure she knew that I was totally pleased with the service and actually remembered me a few days later when I called. She is an exceptional asset to this organization.
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Ray N.
Posted Apr 14, 2019
Had a great experience with Fastport…
Had a great experience with Fastport Passport. Carrie N calmed my fear of using the service since I have never had to renew my passport in a short period of time (going through the regular US Passport Agency seemed a little more difficult and would had to drive to Atlanta to meet in person- 5 hours away). The instructions with Fastport were easy and I recommend you print them out and go step by step. They checked in when they received my documents, throughout the process and when it was shipped out to me. Great experience.
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Allan P.
Posted Mar 15, 2019
Awesome service Thanks Madeleine!!
Was kind of skeptical even though they are on the US Passport website as a trusted site. But gave it a whirl anyway. Madeleine was very helpful and patient with me in my experience and helped me along the way. I mailed everything on a Monday to NY and got my Passport Book and Card back in Houston on Friday before noon. Now I'm more than prepared to take my trip to Thailand in a couple weeks. Will use again once its time to renew.
Response from Fastport Passport· Mar 15, 2019
Thank you for sharing this awesome feedback with us, Allan. We are so happy to hear that you had such a positive experience with Madeleine and our team, and that we were able to put you at ease. We truly appreciate your choosing and trusting us, and we wish you safe and happy travels!
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Darwin J.
Posted Mar 14, 2019
Fast and timely help!
Fast and timely help!
Response from Fastport Passport· Mar 15, 2019
Thank you so much for your positive feedback, Darwin! We are so happy to hear that you had such a great experience with our team, and we wish you safe and happy travels!
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Karly
Posted Mar 12, 2019
Skeptical, but blown away with satisfaction!
I have to say, I was extremely skeptical about this entire notion that I could get my son’s passport in less than two weeks, especially since I live in rural Wyoming and the concept of “overnight shipping” is rarely a possibility, nor is Saturday delivery. Because of all these constraints I chose a slightly quicker option than I probably neede to. That said, I processed my application at my local office on a Monday and had the passport at my door that same Friday. Amazing! Everyone I spoke to on the phone was helpful and re-assuring. This service was a life-saver (or trip-saver, more like). Highly recommend!!
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Atirekk S.
Posted Mar 8, 2019
I highly highly recommend this agency!
I highly highly recommend this agency! Naomi was kind enough to call me and notify me that I had missed a step and forgot some extra paperwork but was able to work with me and get me and my brother a passport in time for my fathers funeral. I would give 10 stars if I could.
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