FastmailReviews of fastmail.com

I have been using FastMail for few years, Its been perfect, never had a problem, I cannot find anything to criticise it. I have used support a couple of times to query odd emails and they were brilliant. I don't find many of today's products and services without fault, but I can't find fault with FastMail. In my view definitely worth the money. Further to my review. Fastmail update has in my view in 1 respect gone backwards, now requiring entering password numerous times for some actions, I don't mind improvements, but this is a total pain in the backside. Reducing my review to 1 star.

Our company has used this product for several years. Support is excellent. Features are good. Spam filtering and phishing are super good. The killer feature is the 9 year archiving with the professional plan. It is simple to use and maintains a locked environment. Pulling folders off for in-house storage is also super.

absolutely rubbish, nothing works on the server waste of time and money, poor customer support.

I've used Fastmail for over 3 years. It's a fairly good service provider, simple to use and with good options. I only use it as a personal service as for business I'd look elsewhere. Having US servers is a definite no no for a start and being based in Australia, a country known for its terrible privacy laws, is a no go either. Not much they can do about it even if they tried, unless they move out of Australia and base their servers in a better privacy trustworthy country.

It's a very good service overall. Very customisable and configurable, works well as a GMail replacement. My only issue is that if you enable grouping messages together by thread, any new messages received in the opened thread will be marked as read automatically, so you can easily miss emails.

Overall, I’m generally happy with Fastmail. A paid email service isn’t for everyone, but if you really want to own and take control of your inbox, then you should consider them. I moved away from a mix of Gmail and web host email, and for what I needed, their standard plan is perfect for me. I get to use my own domains and create up to 600 aliases – whether I’ll ever use half of that is another thing. Every mailing list and company gets its own unique alias, I also set up a throwaway alias every so often. And if any of these aliases are sold on, taken in a data breach or otherwise misused, I can immediately shut it down. Even those clever companies that block Mailinator and other disposable addresses can’t do anything against this. The web interface is adequate, it has a few visual flourishes, but it’s nothing to get excited about. Their apps are nothing more than wrappers around the website, they make the service usable but are crash and reload too frequently. Support has been okay, I’ve had a few queries and most have been answered well and in a reasonable amount of time. I’ve also made a few simple suggestions for improvement. Here’s just one I suggested way back: A keyboard shortcut help screen. On YouTube try hitting shift-/ (that’s the question mark) to see an overlay showing all the playback shortcuts. Anyway, they answer politely enough but they’ve never added any of these simple tweaks to their own “Feel Good Features”. I get the feeling Fastmail don’t really care too much about customers. Maybe they think their service is good enough and there’s not much direct competition, so why bother? They’re not entirely wrong right now, but who knows? I might still be a paying customer in 5 years, or I might well have jumped to something else, it’s really up to Fastmail.

We have used FastMail for years and can’t fault it, it’s cheap and allows you to host 100 domains plus it’s a clean and simple interface and the App works well too.

Fastmail has been my primary email account for over 10 years. I made the switch from Gmail after my "free" account was compromised. Google locked me out and there was no recourse. I can't believe some of the one star reviews here. Is Fastmail as flashy as Gmail? Probably not, but it is very configurable (spam, aliases, etc). I also know that my emails are not being scanned for targeted advertisements unlike the big guys. After 10 years, I have come to trust Fastmail with my private information and know that my account is secured with 2FA (TOTP codes or Yubikey).