MDS S.
Posted
BEWARE! Scammers! Do not use.
- Baiting people with fares that are not available- Taking 24 hours only to be informed that the ticket is not confirmed- Pressuring customers to accept a 48% price increase to be issued any ticket at all from the previously purchased price- Saying you emailed the customer because he did not respond to a call - no call was ever received- Customer has to call back internationally only to be told to stay on hold for 15 minutes listening to waiting music- Upon confirming the passenger details, wrong name and phone number in the system- Assuring to sort it out, then sending another email with 0 progress from the issue that was already discussed over the phone- Then no more response to any of my last 3 emails, inquiring if the ticket has been confirmed! Your customer service is simply - THE WORST. Ticket was never issued!




