Family HandymanReviews of familyhandyman.com

I cancelled my subscription when the magazine morphed into Better Homes and Gardens. If I want to learn more about colors and decorating, I'll seek guidance elsewhere. This once well-organized thoughtful magazine for practical tips is now useless.

I was introduced to Handyman years ago absolutely loved it sent a subscription to my sons, but in the recent years, it has become just fluff nothing substantial I actually skimmed over the last magazine, June/July 2026 and threw it in the recycling bin. It was pointless. Handy Man, you have lost your way and left your original demographic behind. I’ll be canceling my subscription.

I ordered a two year subscription and in one year of this, I have received only 3 issues. I tried to cancel but was told I have to contact the subscription service I ordered from. I ordered direct from them online. Beside all of this the new format of the magazine sucks. The editor should be fired.

Watch out for this Family Handyman scam: they will send a box that you did NOT order with "Open Now. . . Free Gift Enclosed!" Once you open it -- when you're obligated to pay for it -- you will see a $21 bill for the enclosed book. And it's a pain to return the book.

The magazine no loner exists. It went to a once a month email. This month discuses what is wrong with Costco's hours and tai chi walking that you need to subscribe and pay for. I paid for 2 years and no magazine just this garbage. The offer of the magazine on Facebook is a joke there is no magazine

TRUST BETRAYED: Unauthorized $39.95 Charge, 300% Price Hike & 4 Failed Refund Promises by Family Handyman Publisher: Trusted Media Brands, Inc. Product: Family Handyman Magazine Disputed Amount: $39.95 USD (PayPal) Date of Complaint: 11/21/2025 I. Deceptive Financial Practices Trusted Media Brands committed a severe failure of trust and transparency: Surprise, Inflated Withdrawal: A renewal fee of $39.95 was unexpectedly deducted via PayPal one month early, with zero notification. This charge is a staggering 300% increase over the previous year's subscription rate. Targeting Loyal Customers: This practice—an early, inflated withdrawal—appears designed to exploit previously loyal subscribers. In this specific case, the unauthorized transaction impacted a disabled American Veteran residing at my address. II. Breach of Editorial Mission The magazine's content no longer supports the company's mission to provide "trusted, empowering, and uplifting content." The print product has been stripped of its essential value: tool reviews, build projects with plans, and critical tool safety guidelines are all gone. The publication no longer aligns with the value proposition used to attract and retain subscribers, constituting a clear misrepresentation of the product being sold for $39.95. III. Egregious Customer Service Failure Despite my consistent and clear efforts to resolve the issue, Customer Service has been dismissive and non-responsive. Zero Accountability: I called Customer Service twice and was never connected to a representative, nor were my calls returned. Four False Refund Promises: Since 10/27/2025, I have received the identical generic email four separate times (via "Hailey") stating the refund would be processed in "1-3 weeks." As of 11/21/2025, the full refund has not been issued. Insulting Offer: Upon cancellation, the company offered an unacceptable and arbitrary $8 refund against the $39.95 charge. DEMAND: I demand an immediate and complete refund of $39.95 credited back to my PayPal account. The failure to honor refund commitments and the predatory billing practices demonstrate why consumer trust in Trusted Media Brands is dissolving.

Sadly, Family Handyman still hasn't addressed my request for a full refund as of today, 11/3/2025. Instead, I keep receiving the same generic response: "Thank you for contacting Family Handyman. We are more than happy to help! Your payment will be refunded to your original form of payment within the next 1-3 weeks." (I paid via PayPal). I've now received this message four times, but there's still no refund. This is now day 4 and I’m waiting for a call back from customer service as Family Handyman charged my card without any notification, the withdrawal was a month ahead of schedule, plus the charge was $39.95. After being on hold today for 23 minutes, I was disconnected, so I went to their website to cancel my subscription and contacted customer service to cancel as well. "Hi, I canceled my subscription and noticed that I will only receive an $8.00 refund, despite being charged a renewal fee of $39.95 one month earlier than expected. This is a 300% increase from what I paid last year, and I believe it would have been courteous and aligned with your commitment to excellent customer service to notify me before the $39.95 was deducted. Please address this $8.00 refund discrepancy promptly and rebuild my trust in your magazine and customer service by crediting my account the full $39.95."

I once enjoyed Family Handyman but no longer find it useful. Worse than that, they keep attempting to access my account without my consent for membership. If I were them I would hire some old fart who knows his trade and what people actually need and practical advice. Stop hiring people who probably never were good at the trades and finds advising easier