Great
206 reviews
FadrHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Fadr develops music making tools that amplify your creativity with technology. We think the role of technology in music is to give creators new sounds, textures, and workflows to paint with, never to replace artists.Regarding customer satisfaction, our support team works diligently every day to help people fix any trouble they have using our services. We've honored our guaranteed refund policy at every step. At the moment, we respond to every support request within 24 hours on business days, and often far faster. So if it looks like you have not received a response, please scan your junk/spam folders to see if your email client miscategorized it. Unfortunately, the issue with email spam filtering has inspired negative reviews that we are working diligently to address. Please never hesitate to contact us via https://fadr.com/contact.
Fadr (fadr.com) has 206 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
206 approved reviews, newest moderated first
Vynx N.
Posted
Sent a message about a refund for my subscription and customer support made contact in less than an hour also gave me my refund within the next hour I highly recommend this company and it's services
Antonio
Posted
Stems separation for 14 stems doesnt work at all not vworth it!! waste of money specially that some daws have stems separation included
Werner L.
Posted
The fadr stem separation's quality and user-friendliness makes the software excellent for creative music productions. The customer care level is also of very high standard; subscription prolongation questions are very empathically dealt with.
João C.
Posted
Excellent platform and even better support team. 5 stars.
michel H.
Posted
They are very good and not trying to siphon ur money , very good quality and service
Rafe Van H.
Posted
Fast response to my support inquiriy, with immediate and friendly help and resolution.
Bernardo M.
Posted
I tried the product a year ago but didn’t have the opportunity to explore it further. This year, my subscription renewed and I was charged. After explaining the situation to the support team, they immediately arranged a refund for me. I truly appreciate the quick and helpful response from the Fadr support team.
Erik
Posted
I completely forgot about my subscription, and after contacting customer support I immediately received a refund. My money was back in my account within a day. The communication was quick and friendly. Thanks again, Richard!
