FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Jun 11, 2020

Dear Valued Customer, I am sorry to hear your experience with us wasn't as expected. I've already begun a full review of your order and will be contacting you shortly to answer any questions you may have. We want to make things right. For any queries or concerns, please feel free to contact us at [email protected], or you can also call me on 800-816-0810 Ext. 0166 at any time between Monday to Friday between 09:00 am to 06 pm EST. Regards Factory Outlet Store

Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Jun 10, 2020

Hello Michael, Thank you for shopping with Factory Outlet Store. We would like to extend our apologies as your shopping experience didn't turn out as expected We updated our return policy going into effect on April 1st, 2020, that FactoryOutletStore was no longer accepting returns. A policy that is widespread among retailers currently, to protect the customers and also the employees. However, It was nice speaking to you and we hope that you are completely satisfied with the resolution we provided. Please feel free to reach out to me at any time from Monday to Friday from 09:00 AM to 06:00 PM EST. Darryl