FabFitFunReviews of fabfitfun.com

The best gifts are the one you give yourself…excited to receive my customized Fall Box

I was very happy and excited when I get my box. I’ve had several major health issues that have changed my life for the worse. It may sound weird but these boxes are the only thing I have that’s appreciated and gives me happiness. I usually get really good things but the box I received wasn’t very useful to me. I’m disabled and money is very tight, this is a treat for me. Thank you

Great - enjoy this very much. I would love to become a virtual customer service representative if you’re hiring

FabFit always help me ..I have no complaints..

This last month my box arrived completely destroyed... I mean the box was ripped into so many pieces. The post office literally gave me a package box with the fff box and 2 of the products that were in the box. I had even done an add on and that was missing. Spoke to someone the day I picked up my package and emailed pics of the box... they told me they would send me a new box. As of today nothing was received. Spoke to a new person today to see the the status and he said that there was nothing set up to send a new box. Not even notes about the conversation. He then gave me options bc a lot of the items including my add on were out of stock. We decided to just credit last season. It was completed immediately after ending our conversation. I logged into my account and my credit was there. Thank you for picking up the slack that your coworker failed in doing. You are appreciated.

***Edit 12/7/21 Never heard from FFF after writing this review. I did reach out to them on my own and was told "sorry better luck next time" They did eventually end up sending me a survey so I could pick my likes and dislikes for my next box. I did so right away and waited for my next selection time for my next box. I chose my options and didn't think much about it again. UNTIL I checked the website to see what was coming in my winter box..... Unbelievable!!!! More like this must be a joke!! They chose again for me!!! None of my picks are in my winter box. I don't even know what to say other than.... seriously??? As a seasoned subscription box lover I thought I would give them a try. I found a coupon for $15 off a starter box which still ended up costing me over $40. It was a little strange from the beginning in which they took my money but didn't have my address right? I contacted customer service the next day they fixed it and I waited for my box. It arrived about a week after I ordered it. I didn't get a chance to pick any of my items but I thought surely it would at least include products from most of the boxes I have seen on social media. What I received was lackluster at best. The thing is I'm not a tough critic and I know that some boxes are winners and some boxers are losers. I started my first subscription boxes way back in 2013... Not my first rodeo!! In my box I received the blanket, generic looking under eye stick-ons that were in a crushed box, a flimsy reusable lunch bag that's about big enough to hold a bag of small Cheetos. A set of plastic silverware, purelisse pumpkin mask, and face wash for gentle skin. Huh??? My first indication was that when I opened my box it seemed very empty/lightweight. I went back to the website to look at what I was supposed to get in the fall box. I made me wrong but I'm pretty sure I should have been given some sort of survey when I signed up? It sounds like some users even got to customize their box??? Super disappointing. My next step is to contact customer service and I will come back here and let you know how it turns out.

I couldn't even survive one Box which was my 1st Box which was absolutely disappointing and cheap and I had used chapstick and the lotion that did not even push out of the tube even complained several times and no 1 had gotten back to me and no One cared nor did anything about it so I canceled and that is that and I will never go back because of horrible customer service. Not to mention I even bought $200 more worth of extra stuff never again. Not worth it! I was super excited too...

I was upset because I felt I was being ignored about my box,I got in touch with Kim and she fix me right up