Average
253 reviews
EZ TextingHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers.Build attentive audiences.Craft effective texts.Start free today.TRY FOR FREEVIDEO TOURPRICING PAGEHOW TO GET STARTED
EZ Texting (eztexting.com) has 253 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
253 approved reviews, newest moderated first
Wendy M.
Posted
EZ Texting is the best option. They are easy to work with and very responsive.
Response from EZ Texting· Oct 17, 2025
Hi Wendy, Thank you for the feedback! We’re so glad to hear that you find EZ Texting easy to work with and our team is responsive to your needs. Providing reliable service and friendly support is what we strive for every day, so it means a lot to know that’s reflected in your experience. Thanks again for your review.
Linda E.
Posted
Using EZ Texting has helped us reach a large number of educators, customers and co-workers all at one time! It has saved us so much time and effort thank you!!!
Response from EZ Texting· Oct 17, 2025
Hi Linda, Thank you for your review! We’re thrilled to hear that EZ Texting has helped you easily reach educators, customers, and co-workers, all while saving time and effort. We are so glad the platform is making a difference for your team!
SLC
Posted
EZ texting made it simple to try out features and set up a system to send survey links for a technology use research project. Of the alternatives I looked at, EZ texting was the best for allowing me to use and view the features before I had to complete an FCC application. This made me confident that I was purchasing something that would work for my somewhat unique needs.
Response from EZ Texting· Oct 16, 2025
Thank you for your review! We’re so glad to hear that EZ Texting made it easy to explore features and set up your system for survey distribution. We appreciate your trust and are happy EZ Texting has been the right fit for your research efforts!
Rose
Posted
Account was cancelled by me, but payments continue to be taken out of my account.
Response from EZ Texting· Oct 16, 2025
Hi Rose, Thank you for sharing your feedback. We’re very sorry for the billing issue and understand how frustrating that must have been. Our support team has reached out and initiated a refund to make this right. We appreciate your patience and the opportunity to resolve the matter. Thank you again for reaching out.
Charles K.
Posted
Zero stars. The company told me they could not do my messaging (political) but they won't refund my money either. They also charged me for a second month of service without providing any service during.
Response from EZ Texting· Oct 15, 2025
Hi Charles, Thank you for your feedback. We are sorry to hear that your experience did not meet expectations. Political messaging is a highly regulated use case that requires registration with an EIN and selection of “Political” as the industry during setup to meet carrier and federal compliance standards. Our team would be happy to help you re-register correctly if you’d like to move forward with your campaigns. We appreciate your feedback.
Elvin B.
Posted
I was with them over a year and they closed my account because I'll admit to using a word that was on the banned list however the context in which I used the word was not in accordance with what should get your account banned. They didn't take into consideration I've been using this same message over a year or actually read the message in it's proper context to see it actually didn't violate their policy. I recommend REI Reply they're cheaper and much more REI friendly. Reply to EZ-Text: No I don't want to discuss anything now, too late you didn't value me enough as a long term customer. You didn't consider all the stuff I said in my review in the actual moment when my account was closed because I said the same thing then as I'm saying in this review. By the way EZ-Text an apology is with actions not words..
Response from EZ Texting· Oct 10, 2025
Hi Elvin, We’re sorry to hear about your experience and understand how disappointing this situation must have felt after being a customer for over a year. To clarify, there isn’t a “banned list” of specific words. However, our policies, and those of mobile carriers, prohibit sending messages that fall within certain use cases. These guidelines are in place to ensure compliance with state and federal laws, as well as carrier regulations, to protect the safety and trust of both our customers and their contacts. We know this can sometimes be frustrating, especially when the context of a message may not seem to fit those restrictions. We appreciate your feedback and the time you spent with EZ Texting. If you’d like to discuss your account in more detail, our team would be happy to review it further to provide clarity and support.
Cathy
Posted
I don't like that lately most of my message are held for review. This is a bit frustrating
Response from EZ Texting· Oct 10, 2025
Hi Cathy, We’re sorry to hear about your frustration and completely understand how inconvenient it can be when messages are held for review. These reviews are safety measures designed to protect both our customers and their recipients from potential misuse. Our Compliance Team works to lift holds as quickly as possible. We truly appreciate your patience and understanding as we work to keep your texting experience safe and reliable. If you continue to experience this issue, please don’t hesitate to reach out to us at [email protected]. Thank you for sharing this feedback.
Jane
Posted
Easy to schedule texts and make lists. Interface is readable, simple, and easy to navigate. I never felt confused about what I was doing, the cost of anything, etc. Invoices are easily accessed. I really like this tool! So much better than other tools we've tried.
Response from EZ Texting· Oct 10, 2025
Hi Jane, Thank you for your review! We’re so glad to hear that you find EZ Texting easy to use, clearly priced, and simple to navigate. We truly appreciate your feedback and love hearing that EZ Texting stands out from other tools you’ve tried!
