Bad
35 reviews
ezTaxReturnHonesty, pricing, process and quality scores appear once 5 customers have rated them.
For the past 20 years ezTaxReturn has made doing taxes fast, easy and stress-free for millions of American taxpayers. When you do your taxes with us, you don't have the burden or stress of answering complicated questions.First-time filers have nothing to fear because we guide you every step of the way, so you get every available credit and deduction. And if you miss something, we prompt you with reminders to help you get the biggest possible refund.You'll find ezExplanations throughout our program to make tax terms easy to understand. And since ezTaxReturn handles all the forms and math, most taxpayers can prepare their federal and state returns in about 30 minutes.
ezTaxReturn (eztaxreturn.com) has 35 customer reviews on Rated Honest, with an average rating of 1.3 out of 5.
Showing 29 reviews with 1 star · Clear filters
Melissa
Posted
Based on feedback, mostly negative I will not be using this service! It's also a red flag anything a company does not have the means for you to contact them directly especially for tax questions. I'd rather pay a professional to file my taxes than be caught in Charolette's Web.
August N.
Posted
Eztaxreturn mislead me into thinking my federal taxes would be free of charge, off of the irs.gov page they are listed as such a service. When I filed with them I was unaware that also doing my state taxes would make me have to pay my federal taxes as well, let me be very clear, they DID NOT specify that doing state taxes would opt me out of my free services for low income individuals and in fact the break down at the end of the transaction stated that the federal was zero'd out. I am now negative in my bank account and have no way of coming up with the money to climb back out and will have to pay tremendous late fees now.
Angel Corujo J.
Posted
These guys flagged my tax prep as a fraud causing me to file my taxes after the April 18th deadline. Despite me having the 2FA feature to log in I had to send them a copy of my drivers license. I am afraid these people will take all the info they need to make a false identity of all of my information. This is the last time I would use this “Quack” tax free file service. I protect my identity like a wold animal.
Magie
Posted
I used an IRS " free file "programs for years and never had any problems. EzTaxReturn is absolutely the one I will never use again. This program adds thousands of "other earned income" all by itself. I have not earn any other earned income and not included any figures pretending to it while preparing my taxes using EzTaxReturn. As per company response "the program automatically calculates the amount to put on Line 1h". Since I missed this "addition" and filed the taxes already I have to go thru the troubles of amanding my tax returns otherwise I'm on hook for tax on thousands dollars worth of income that I had not earn. Save yourself time and aggravation and stay clear of EzTaxRetrun.
Marilee M.
Posted
They guarantee you get the maximum return—right! Their software doesn’t support the Michigan home heating credit so now I have to go elsewhere or figure out how to do that by myself. Why would you file a state return only to learn it did just part of it? I complained but they don’t care. Avoid eztaxreturn.com
