Erik L.
Posted
Highly recommended
Worked exactly as described! Bought my EyeQue kit, got my numbers, and a week later I had brand-new glasses in-hand from Zenni Optical that worked perfectly.

Average
1,153 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Home | Vision Test From Home | EyeQue
EyeQue (eyeque.com) has 1,153 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
1,153 approved reviews, newest moderated first
Erik L.
Posted
Worked exactly as described! Bought my EyeQue kit, got my numbers, and a week later I had brand-new glasses in-hand from Zenni Optical that worked perfectly.
Erik
Posted
I use developed EyeQue company device to check my vision for one year. And recently for some technical reasons ( from my side ) I could not finish process. I started chatting with support service and finished my vision evaluation fast and easy. I got couple very professional advices that helped me understand the problem from my side. Excellent company, reliable service, and I already received try on glasses. I can recommend this company developed devices to check vision for most people.
Anthony
Posted
The product simply does not work. After 20 tests, no consistent results were forthcoming. When I contacted the support team, there only response was to blame the poor performance of the product on the customer. The only purpose of the support team response was to insulate the company from claims of fraud because the product did not deliver as advertised. It was clear that the response was in no way tailored to my specific experience or complaints.
Response from EyeQue· Jul 22, 2021
Hello Anthony, Thank you for taking the time to leave us a review. I'm sorry to learn that your experience did not match your expectations, and understand the frustration you must have felt considering the time and effort you invested. I see that you are currently working with one of our agents to further troubleshoot the issue at hand. If there is anything else we can help you with, please let us know.
RD M.
Posted
They were so helpful in clearing up password problem for old iPhone. Nice to know there are no annual fees and that others in our family can use this on without additional cost.
Organic G.
Posted
Very well. Thank you. I really appreciate your doing this for me. Have a great weekend. Organic Goddess;)
Charleen L.
Posted
Not made to be compatible with my devices, therefore I feel I wasted my money
Response from EyeQue· Jul 14, 2021
Hello Charleen, Thank you for your review. I saw that you were previously in contact with another agent regarding connectivity. Your phone exceeds the minimum resolution required to run the app, so compatibility isn't an issue. It is possible your internet connection may have been temporarily lost while using the app, or you may be low on RAM (ie several apps running concurrently in the background, therefore affecting the app performance). You can try force closing all apps completely and run only the EyeQue app. If you continue to have problems connecting, please contact our support team for additional assistance.
Luis M.
Posted
Had my doubts but this actually works I'm very satisfied.
Jennifer N.
Posted
Easy and convenient.