Eyemart ExpressReviews of eyemartexpress.com

El servicio fue bueno! Pero pasó algo que no me gustó de la Manejadora ella me atendió y le pagué al contado mis Lentes . Pero ella mandó a la Aseguranza el cobro, con qué propósito ? Si ya estaban pagados ? Quería que se le pagara doble ? Por qué ? La Aseguranza la Investigó sobre este Fraude !

To start, the shipping time frame is very long wait time. I’ve been tracking my order and it was supposed to be delievered 3 days ago, it’s literally been marked as in my city for 3 days now, yet I still haven’t recieved it and haven’t been updated when I will receive it. Whenever that time comes I will update my review but at this point in time I am pissed and probably won’t be a returning customer. I also ordered glasses from zeelol AFTER ordering from eyemart express and recieved my glasses from them already. So if you don’t need your glasses anytime in the near future nor know to begin with an actual delivery date , then go ahead and order from this place.

I'm disappointed with the product. I needed glasses for reading and computer use with anti glare. They are too dark, like sunglasses. Need extra light to read with these. Computer monitor cannot get bright enough to use them.

The easiness of ordering finding frames I liked and the price was great. However I took them to Walmart optical to get them adjusted and had them check the prescription and measurements you got this segment height way off. Now I don't know what to do as your closest location is in another state 2 hours and 46 minutes away. How did this happen ???? you had the measurements from THE EXACT frames I purchased @the optomotrist who provided all measurements to you you also failed to provide the case that goes with the eyeglasses and the cleaning cloth I specifically made sure they were included in the purchase as when you go to the optometrist you are provided whatever brand eyeglasses you purchase the case that goes with the eyeglasses you failed to do so and you fail to reply to any communication you don't answer the phone of the toll free number you don't answer the emails of where you say to send them I feel defrauded and scammed.

First, my glasses were delayed for several days with zero proactive communication following what I learned to be a technical issue at the lab, only after following up after extended silence. Also, because the frame discount was only honored on the website and not in store, there was no means to measure the ideal focal point on my lenses. Because of this, I can only see clearly out of the very bottom. The glasses I bought are moderately useful at best.

Glasses are way off on the prescription. I’ve had to have three other pair’s redone from Eyemart Express because they didn’t get the prescription right and the progressive lenses in the right place so this will be my last time buying from them. I gave two stars instead of one star because the frames were nice and they were shipped next day. I do not recommend Eyemart Express.

Online ordering was easy, online customer service was helpful with a timely response. My in-store experience was HORRIBLE. I presented to my local store in Oshkosh, Wisconsin on Saturday, January 17th with the intention of taking advantage of the 2 pairs of progressive glasses for $79.95 offer. I had a copy my valid prescription, that I had printed from my Epic Medical Record Patient Portal. Printed in the same format that I have used at other Eyemart locations, and Eyemart competitors, for years with no problems. The employee who greeted me refused to honor my prescription on actually accused me of forging it. Getting my glasses made quickly was essential as I am preparing to leave on vacation. I went home and uploaded the exact same prescription that I took to the store to your website and ordered glasses with no problem. However, ultimately paid more than double using your website than I would have in-store. I am very disappointed in my overall experience and the fact that I ended paying so much more because the employees at my local store are rude, not educated on Eyemart prescription requirements, and utilized zero critical thinking skills.

After waiting in long line to order 45min. Then got call ready and went to pick up waited for another 45 min. and left! I’d rather pay a higher price and get service! Never again!!!! Still don’t know if glasses are right!!! At 76 years old and having owned a chain of dispensaries in Denver, Colo Springs and Pueblo I would be embarrassed at this kind of service!